Operations Administrator - Housing Repairs & Customer Care

Mears Group; Ealing; On-site; GBP 25,000 - 31,000; Full time

Job summary

A leading property services provider in Ealing is seeking an organized Administrator for a full-time role. Responsibilities include managing customer inquiries, supporting operations, and collaborating with planners to ensure efficient workflow. The ideal candidate will excel in customer service and possess strong organizational skills. Competitive benefits include 25 days annual leave and a leading pension scheme, with a commitment to diversity and inclusion in the workplace.

Benefits

25 days annual leave plus bank holidays

Leading pension scheme

Annual Mears Fun Day

Volunteering Leave

Staff perks with Mears Rewards

Qualifications

• Experience in administrative roles is preferred.
• Ability to manage multiple tasks efficiently.
• Proficient in communication with clients and team members.

Responsibilities

• Support operational team with smooth administration.
• Handle customer inquiries and issues promptly.
• Collaborate with planning team for effective workflow.
• Monitor and manage jobs systematically for timely completion.

Skills

Organizational skills

Customer service

Communication

Time management

Job description

A leading property services provider in Ealing is seeking an organized Administrator for a full-time role. Responsibilities include managing customer inquiries, supporting operations, and collaborating with planners to ensure efficient workflow. The ideal candidate will excel in customer service and possess strong organizational skills. Competitive benefits include 25 days annual leave and a leading pension scheme, with a commitment to diversity and inclusion in the workplace.