Onsite IT Support Technician — Entry Level

Coordinated Behavioral Care Inc.; Southampton; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading IT support company in the United Kingdom is seeking a proactive IT Support Specialist to provide exceptional customer service and hands-on support. Responsibilities include diagnosing hardware issues, managing hardware and software installations, and assisting users in a fast-paced environment. Ideal candidates will have 2-3 years of experience in IT, strong knowledge of End User technologies, and excellent English language skills. Join us to play a key role in delivering premium IT services.

Qualifications

• 2-3 years of experience in a technical ICT environment.
• Strong knowledge of End User technology and Microsoft platforms.
• Excellent English language skills, both written and spoken.

Responsibilities

• Provide face-to-face IT support to users.
• Install and manage hardware and software.
• Diagnose hardware issues and conduct testing.

Skills

Customer service skills

Problem solving

Attention to details

Flexibility

Planning and organizing

Technical writing

Tools

MS Windows 10

MS Office 365

MS SCCM

Active Directory

ITSM Tool Set

Job description

A leading IT support company in the United Kingdom is seeking a proactive IT Support Specialist to provide exceptional customer service and hands-on support. Responsibilities include diagnosing hardware issues, managing hardware and software installations, and assisting users in a fast-paced environment. Ideal candidates will have 2-3 years of experience in IT, strong knowledge of End User technologies, and excellent English language skills. Join us to play a key role in delivering premium IT services.