Onsite IT Help Desk Specialist – Hardware & VC

Us3 Ltd; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job description

Responsibilities

• Performs remedial repairs on Desktops, laptops, printers, video conferencing, access, kiosks, operational hardware and any other authorized peripheral equipment
• Assist site with hardware/ desk/ office/ boardroom setup as requested
• Execute supported directed tasks for network or server support on-site by escalations teams.
• Provide first level troubleshooting and support for Applications
• Capture, store and update in-scope site information.
• EUC Hardware (Laptops, Desktops) set-up, deployment, collection/re-imaging.
• Software/Application Installation (Country/Site specific).
• Basic Printing. Network and server troubleshooting support).
• Manage local end user asset inventory and life cycle of assets.
• Provide first level support for meeting room devices (VC devices, projectors, displays etc.,)
• Provide first level support for warehouse devices (RF Equipment’s, voice equipment’s,
• Maintain onsite inventory of supported devices.