Online Store & Fulfillment Manager

ASDA; Yeovil; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading grocery retailer is seeking an Online Manager in Yeovil to oversee their online shopping operation. In this role, you will ensure timely and quality service, manage logistics for online orders, and lead a team of shoppers and drivers. Ideal candidates will have experience in retail or logistics, strong organizational skills, and a customer-first mindset. Competitive salary and benefits including discounts, bonuses, and wellbeing support are offered.

Benefits

Colleague discount: 15% off shopping

Discretionary company bonus scheme

Access to enhanced electric car scheme

Free eye test

Discounted rates on Asda services

Flexible pay and financial coaching

Company pension

24/7 virtual GP and counselling support

Excellent parental leave policies

Colleague recognition programme

Special offers across services

Qualifications

• Experience managing or supervising in a retail or logistics environment.
• Strong organisational and planning skills.
• A passion for leading teams and delivering great service.
• Confidence using technology and data to drive performance.
• Flexibility to work a range of shifts including early mornings, evenings, and weekends.

Responsibilities

• Lead the store’s online shopping operation, ensuring service quality.
• Oversee the picking, packing, and dispatching of online orders.
• Manage a team of personal shoppers and delivery drivers.
• Use data to manage volume and improve efficiency.

Skills

Customer-focused

Operationally strong

Tech-savvy

Leadership

Detail-oriented

Adaptable

Job description

A leading grocery retailer is seeking an Online Manager in Yeovil to oversee their online shopping operation. In this role, you will ensure timely and quality service, manage logistics for online orders, and lead a team of shoppers and drivers. Ideal candidates will have experience in retail or logistics, strong organizational skills, and a customer-first mindset. Competitive salary and benefits including discounts, bonuses, and wellbeing support are offered.