Omnichannel Retail Supervisor: Lead Team & Elevate Service

New Look Group; United Kingdom; On-site; GBP 24,000 - 32,000; Full time

Job summary

A leading fashion retailer in the UK seeks a Supervisor to enhance the Omnichannel customer experience across stores. The role involves coaching a team to provide exceptional service while maximizing sales opportunities and ensuring store targets are met. Candidates should be confident communicators with a passion for fashion and a customer-first mentality. Previous retail experience is desirable but not essential. Flexible working patterns available to suit individual needs.

Benefits

Flexible working patterns

Training and development

Inclusive workplace culture

Qualifications

• Confident with people and passionate about delivering great customer experiences.
• Understanding of local market and core customers.
• Desirable previous experience in retail.

Responsibilities

• Develop team to deliver a seamless Omnichannel customer journey.
• Coach and inspire the team on customer service techniques.
• Maximize sales opportunities and ensure store targets are met.

Skills

Customer service

Team leadership

Fashion knowledge

Communication

Coaching

Job description

A leading fashion retailer in the UK seeks a Supervisor to enhance the Omnichannel customer experience across stores. The role involves coaching a team to provide exceptional service while maximizing sales opportunities and ensuring store targets are met. Candidates should be confident communicators with a passion for fashion and a customer-first mentality. Previous retail experience is desirable but not essential. Flexible working patterns available to suit individual needs.