Omnichannel Retail Leader

New Look Group; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading fashion retailer is seeking a Supervisor to enhance the Omnichannel customer journey and deliver exceptional service. In this role, you will coach and develop your team to embody the brand's values while inspiring customers to express their style. Your focus will be on fostering a supportive team environment, achieving sales targets, and maintaining store standards. Adaptability and a passion for fashion are essential, along with a commitment to diversity and inclusion in the workplace.

Benefits

Flexible working patterns

Training and development opportunities

Inclusive workplace culture

Qualifications

• Passionate about fashion and retail, with a keen eye for detail.
• Previous experience in retail is desirable but not essential.
• Effective communication skills with a customer-focused approach.

Responsibilities

• Develop a seamless Omnichannel customer journey.
• Coach the team on customer service techniques and ensure best practices.
• Ensure safety in the store environment by following health and safety procedures.

Skills

Customer service

Communication

Team leadership

Coaching

Fashion knowledge

Job description

A leading fashion retailer is seeking a Supervisor to enhance the Omnichannel customer journey and deliver exceptional service. In this role, you will coach and develop your team to embody the brand's values while inspiring customers to express their style. Your focus will be on fostering a supportive team environment, achieving sales targets, and maintaining store standards. Adaptability and a passion for fashion are essential, along with a commitment to diversity and inclusion in the workplace.