Office Admin / Receptionist

Stgeorgescarehomes; Wallasey; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local care home provider in Wallasey is seeking a motivated Office Administrator/Receptionist. This role involves providing front-of-house support and comprehensive administrative assistance to ensure smooth daily operations. The ideal candidate will be proficient in Microsoft Office and have excellent communication skills. This is a full-time position with office hours from 10am to 4pm, Monday to Friday.

Qualifications

• Proficient in Microsoft Office Suite and general office software.
• Experience in a reception or administrative role preferred.
• Ability to manage sensitive information appropriately.

Responsibilities

• Act as the first point of contact for visitors and guests.
• Maintain accurate records and filing systems, both digital and paper.
• Assist with the administrative aspects of recruitment.

Skills

Proficient in Microsoft Office Suite

Excellent verbal and written communication skills

Strong organizational and multitasking abilities

Experience with invoice and ledger entry

Ability to maintain confidentiality

Job description

Overview

We are currently looking for a motivated experienced Office Administrator / Receptionist to join our team. The hours of work are 10am to 4pm, Monday to Friday, and are office based at St Georges Care Home in Liscard, Wallasey.

Main Purpose of the Role

To provide efficient front-of-house support and comprehensive administrative assistance, ensuring smooth daily operations of the office and a professional, welcoming experience for all visitors and staff.

Key Responsibilities

Reception Duties

• Act as the first point of contact for all visitors, greeting guests in a friendly, professional manner and directing them to the appropriate locations or personnel.
• Maintain the reception area, ensuring it is tidy and presentable at all times.
• Answer, screen, and forward incoming telephone calls, dealing with queries or redirecting as necessary.

Administrative Tasks

• Maintain accurate records and filing systems, both digital and paper.
• Monitor and maintain office supplies, placing orders and ensuring stock levels are adequate.
• Check suppliers\' invoices for accuracy before entering them onto the ledger

Recruitment and HR Support

• Assist with the administrative aspects of recruitment, including posting job advertisements, arranging interviews, preparing onboarding documents, and supporting induction for new hires.
• HR procedures such as maintaining personnel records and assisting with training documentation as needed.

Required Skills and Qualifications

• Computer literacy: Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.) and comfortable with general office software and technology.
• Excellent verbal and written communication skills, with strong attention to detail and the ability to deliver exceptional customer service.
• Strong organisational, planning, and multitasking abilities; capable of working independently and as part of a team.
• Experience with invoice and ledger entry is required.
• Ability to maintain confidentiality and deal with sensitive information appropriately.
• Previous experience in a similar reception or administrative role preferred.

Additional Attributes

• Professional, positive attitude and presentable at all times.
• Ability to remain calm under pressure and prioritise tasks efficiently.
• Willingness to adapt and undertake new tasks as required by business needs.