Occupational Health Customer Services Coordinator

Abbott Laboratories; Abingdon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global healthcare leader is seeking a Customer Services Administrator in Abingdon to support Occupational Health services. Your role will involve clinic coordination, clinician support, and documentation management. Ideal candidates will have strong communication and administrative skills, with a focus on customer experience. This position offers growth opportunities within a recognized company for its work culture and support for diversity.

Benefits

Career development opportunities

Recognition as a great workplace

Support for diverse employees

Qualifications

• Proven experience in a service provider role is preferable.
• Ability to prioritize workload to meet deadlines.

Responsibilities

• Set up and manage clinic calendars for appointment scheduling.
• Maintain clinicians’ schedules and manage annual leave and training time.
• Collaborate with third-party providers to ensure efficient clinic operations.
• Upload reports and certificates for timely client delivery.
• Perform various administrative tasks within the Occupational Health Management System
• Provide day-to-day administrative assistance to the team.

Skills

Excellent written and oral communication skills

Strong administrative skills

IT literate (Word, Excel, Outlook)

Customer and quality focused

Education

Education to national standards

Job description

A global healthcare leader is seeking a Customer Services Administrator in Abingdon to support Occupational Health services. Your role will involve clinic coordination, clinician support, and documentation management. Ideal candidates will have strong communication and administrative skills, with a focus on customer experience. This position offers growth opportunities within a recognized company for its work culture and support for diversity.