NRSWA Notifications & Permits Administrator

Iberdrola SA; Glasgow; On-site; GBP 28,000; Full time

Job summary

A leading energy company based in Glasgow is seeking a NRSWA Notification Administrator. This role involves raising and processing necessary road opening notices to support contractors in compliance with legal standards. The successful candidate will demonstrate strong communication skills, a customer service background, and the ability to manage time effectively. This position offers a competitive salary and numerous benefits, including generous annual leave and supports for well-being and financial health.

Benefits

36 days annual leave

Healthcare benefit options

Technology Vouchers

Qualifications

• Knowledge of excavation and lay contract terms.
• Developed negotiation and communication skills.
• Ability to recognise unacceptable customer outcomes.

Responsibilities

• Raise and process road Opening Notices/Permits.
• Liaise with contractors for operational compliance.
• Coordinate field staff resources effectively.

Skills

Knowledge of Energy Networks policies

Excellent communication skills

Customer service skills

Excellent telephony skills

Time management skills

Flexible approach

Education

Experience in a customer service role or relevant experience

IT literate

Knowledge of SAP would be desirable

Job description

A leading energy company based in Glasgow is seeking a NRSWA Notification Administrator. This role involves raising and processing necessary road opening notices to support contractors in compliance with legal standards. The successful candidate will demonstrate strong communication skills, a customer service background, and the ability to manage time effectively. This position offers a competitive salary and numerous benefits, including generous annual leave and supports for well-being and financial health.