North East Regional Field-Based CSM: Digital Transformation

Evolution Funding Ltd; Bath; Hybrid; GBP 65,000 - 75,000; Full time

Job summary

A leading financial services firm is seeking a Customer Success Manager to enhance its digital transformation efforts. The ideal candidate will have a proven record in creating and executing digital strategies, particularly in the motor finance sector, and will focus on delivering exceptional customer service. This role combines sales and technical support, providing opportunities for professional growth. The position is field-based with frequent client interactions, offering a total package of £65k - £75k OTE.

Benefits

Structured CSM training program

Opportunities for external accreditation

Excellent career path

Qualifications

• Proven track record in creating and delivering digital strategies.
• Experience with senior level stakeholders.
• Demonstrable experience in tailored data-led solutions.

Responsibilities

• Retaining and growing the customer base.
• Delivering exceptional customer service through a digital sales team.
• Driving adoption of the company's solutions.

Skills

Creating and delivering digital strategies

Working with senior stakeholders

Delivering tailored, data-led solutions

Customer centric approach

Interest in E-Commerce

Job description

A leading financial services firm is seeking a Customer Success Manager to enhance its digital transformation efforts. The ideal candidate will have a proven record in creating and executing digital strategies, particularly in the motor finance sector, and will focus on delivering exceptional customer service. This role combines sales and technical support, providing opportunities for professional growth. The position is field-based with frequent client interactions, offering a total package of £65k - £75k OTE.