Nightshift Store Manager: Customer & Trading Ops

Sainsbury’s Group; Basingstoke; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in Basingstoke is seeking a Customer and Trading Manager for night shifts. This role involves leading a team to ensure effective store operations overnight, delivering excellent customer service, and managing performance. Candidates should have experience in retail management and a passion for leading teams. The position offers competitive pay, including a night shift premium and various benefits.

Benefits

10% discount on shopping

Annual bonus scheme

Free food and hot drinks

Generous holiday entitlement

Pension matching scheme

Colleague wellbeing support

Qualifications

• Experience leading a team in a fast-paced environment.
• Track record in customer service and coaching.
• Ability to manage performance and conduct disciplinaries.

Responsibilities

• Lead a team overnight to deliver replenishment activities.
• Run full store operations during the night.
• Ensure operational standards are met by morning.

Skills

Leadership

Customer service

Performance management

KPI monitoring

Adaptability to night shifts

Job description

A leading retail company in Basingstoke is seeking a Customer and Trading Manager for night shifts. This role involves leading a team to ensure effective store operations overnight, delivering excellent customer service, and managing performance. Candidates should have experience in retail management and a passion for leading teams. The position offers competitive pay, including a night shift premium and various benefits.