Nightshift Store Leader: Replenishment & Ops

Sainsbury’s Group; United Kingdom; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading UK retail company is seeking a Customer and Trading Manager for nighttime operations. This role involves overseeing replenishment activities, team management, and ensuring excellent customer service standards overnight. Candidates should have a strong background in team leadership and operational excellence. The role offers competitive salary and benefits, including an annual performance bonus and staff discounts.

Benefits

10% off store purchases after four weeks

Annual bonus based on performance

Free food and drinks for staff

Generous holiday entitlement

Pension scheme

Wellbeing support

Colleague networks

Cycle to Work scheme

Qualifications

• Track record of delivering brilliant customer service and coaching colleagues.
• Experience leading a team in a fast-paced, customer-facing environment.
• Demonstrated success in meeting or exceeding KPIs.
• Managed employee-relations issues effectively.

Responsibilities

• Lead a team overnight to deliver replenishment activities.
• Run a full store operation overnight and ensure safety.
• Manage performance and capability of team members.
• Ensure store standards are ready for customers.

Skills

Customer service

Team leadership

KPI monitoring

Adaptability

Inclusivity

Job description

A leading UK retail company is seeking a Customer and Trading Manager for nighttime operations. This role involves overseeing replenishment activities, team management, and ensuring excellent customer service standards overnight. Candidates should have a strong background in team leadership and operational excellence. The role offers competitive salary and benefits, including an annual performance bonus and staff discounts.