Night Support Worker - Tyne house

Holland & Barrett; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional charity in Newcastle upon Tyne is seeking a passionate Night Support Worker to join their team at Tyne House. The role involves providing tailored support to residents with complex needs, ensuring their daily living tasks are completed, and promoting effective communication. Applicants must have prior care experience and a flexible approach to work, as support is required 24/7. The position offers various benefits including annual leave, ongoing training, and a contributory pension scheme.

Benefits

23 days annual leave plus bank holidays

Access to a rewards scheme

Contributory Pension Scheme

Induction and ongoing training

Employee Assistance Programme

Cycle to Work Scheme

Wellbeing support

Discounted travel options

Qualifications

• Experience in a care setting is required.
• Ability to support individuals with complex needs and communication difficulties.
• Understanding of positive behavior support is essential.

Responsibilities

• Support residents with daily living activities such as shopping and cooking.
• Administer medications and perform personal care tasks.
• Encourage community participation and social activities.

Skills

Communication skills

Empathy

Flexibility

Job description

The Percy Hedley Foundation is one of the largest regional charities supporting people with a range of learning and physical needs. We take a person centred, flexible approach to the care and support we provide. The Percy Hedley Foundation has three main sites providing specialist education, adult day services and residential care to our service users. Our sites are based in Forest Hall, Killingworth, and Jesmond.

We work towards excellence every day and our team members are committed to delivering the very best outcomes for the people we support. Our dynamic and flexible service is tailored to the specific needs of the individual, making it easier to live, learn and be part of a world adapting to change.

The Role

Prerequisites

please note due to the current demands of the service this requirement is for female staff only in order to provide support to female residents

We are looking for a Night Support Worker with a passion for helping people to join our team at Tyne House on a permanent basis. Tyne House is a residential site with 10 specialist rooms. Offering tailored and positive support to individuals with specific and complex needs within our adapted-for-purpose building, based in Jesmond, Newcastle.

As part of the team at Tyne House you will be supporting our residents with hearing impairments with their ongoing development and daily living. Ensuring our residents needs are met by following support plans and providing individuals with practical and emotional care enabling further independence and achieving positive outcomes.

Residents communicate through BSL, VOCA's, word boards, print symbols and pictures. Successful candidates will encourage and promote effective communication for all our residents.

You will encourage and support our residents to carry out all daily household tasks such as shopping, cooking tidying and washing. Successful candidates will support with administration of medications and some personal care tasks. There are also times when our residents will need support with managing behaviours of concern. Where there are training needs identified these will be provided.

Residents are encouraged to be part of the community and staff support them to access social events and activities such as the local pub, deaf community groups, bowling and swimming to name but a few.

It is a high energy and friendly service with an absolute focus on delivering the highest standard of person-centred care. As the newest member of our amazing team you will have a proactive approach and be an excellent communicator. A great sense of humour is an important asset as well as holding a good understanding of positive behaviour support.

To be successful you will have worked previously in a care setting and understand the importance routine and structure for our residents. You’ll also be committed to inspiring the people you support and helping make a positive difference to the lives of residents.

This service provides round the clock residential care so you must be fully flexible Monday - Sunday.

If you think you have what it takes to join our team we would love to hear from you.

At Percy Hedley we encourage career development and progression. We run a robust training programme and also have development opportunities across the wider Foundation.

We also offer the following benefits to staff:

• 23 days annual leave, plus bank holidays, rising to 28 days after 5 years service (pro-rated for part-time staff)
• Access to a rewards scheme designed to save money on shopping
• Contributory Pension Scheme.
• Induction and ongoing training.
• Employee Assistance Programme
• Cycle to Work Scheme.
• Wellbeing support (including occupational health, physio services and counselling services)
• Access to discounted Nexus Travel Corporate Pop Card (payments spread over 12 months and deducted from salary each month)

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS and barring checks as well as other employment clearances such as referencing in line with our regulator’s legislation requirements.

Please note that this role is classed as regulated activity as it involves working directly with children and/or vulnerable adults. All shortlisted candidates will be asked to complete a criminal records self-declaration form prior to interview, and all candidates will be subject to an online check prior to interview. The amendments to the Exceptions Order 1975 (2013, 2020 & 2023) provide that certain spent convictions and cautions are 'protected' and are not subject to disclosure to employers, and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Ministry of Justice website.

Please note it is an offence to apply for this role if the applicant is barred from engaging in regulated activity relevant to children and the Percy Hedley Foundation has the right to respond appropriately.

As a disability confident employer who is registered and accredited by the scheme, we would encourage all applications but please reach out if you require any guidance or support in your application.

Please access the following link for our vulnerable adults protection policy:

This recruitment is ongoing therefore the vacancy will close when a suitable applicant has been appointed.