Night Supervisor

Peoplebank; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established hotel chain in Bristol is seeking a Night Supervisor to ensure guest safety and manage the front office team overnight. You will provide a warm and efficient welcome while overseeing critical nightly operations, including reporting and preparations for incoming guests. Ideal candidates will have hotel experience, a strong focus on customer service, and attention to detail. The position offers a salary of £13.98 per hour along with numerous perks such as training, discounts, and life insurance.

Benefits

28 days of holidays

Free meals on duty

Complimentary car park

50% discount when dining

Discounted hotel rates

Training for personal development

Cycle to work scheme

Discounts in selected stores

Company pension

Life Insurance

Qualifications

• Experience as a Night auditor/supervisor in a hotel environment is essential.
• Strong customer service skills and attention to detail are crucial.
• Ability to manage a front office team and oversee nightly operations.

Responsibilities

• Ensure safety and security of guests overnight.
• Manage front office team during night shifts.
• Complete nightly reports and prepare for next day's arrivals.

Skills

Attention to detail

Reliability

Customer focus

Job description

Contract: Permanent
Salary: £13.98 per hour + great incentives

As a Night Supervisor you will be responsible for the safety and security of our guests overnight and will help manage the Front office team during this time. You will be warm and welcoming, providing the guest with an efficient and courteous welcome and departure, whilst also working behind the scenes to oversee the completion of nightly reports and prepare for the next day arrivals.

The ideal candidate will have experience working as a Night auditor/supervisor within a hotel environment. Attention to detail, reliability and a customer focus is vital to your success in this role.

The Perks of working for The Bristol Hotel:

• 28 days of holidays (including public holidays)
• Free meals on duty
• Complimentary car park
• 50% discount when dining with The Doyle Collection
• Discounted rates when staying in our hotels
• Training dedicated to personal development
Cycle to work scheme
• Discounts in selected stores and online shops
• Company pension
• Life Insurance

The Bristol, Bristol

The Bristol enjoys an unbeatable waterfront location in the heart of one of the UK's most exciting cities. Blending a modernist façade with an interior where warm contemporary design pervades, The Bristol is all at once a wonderful leisure and business destination with its lively harbourside position offering lively local ambience. Our team care about sustainability and wellbeing and put these into practice with our values and the way we work.

The Doyle Collection

The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.