Night Shift Leader: Lead Team & Elevate Guest Experience

McDonald's; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fast-food chain in the UK is seeking a Shift Leader to manage restaurant operations, deliver exceptional customer experiences, and develop team members. Candidates should have experience in leadership and team management within customer-focused environments. The position requires flexible shift availability including evenings and weekends, with benefits such as holiday pay and employee discounts. Competitive pay rate starts at £13.12 per hour.

Benefits

Holiday pay

Service Awards

Pension scheme enrollment

Meal allowance

Employee discounts

Qualifications

• Experience managing and leading teams in retail, hospitality, or customer-focused environments.
• Ability to work changeable shift patterns including weekends and bank holidays.

Responsibilities

• Manage shifts to deliver outstanding experiences for customers.
• Build sales and grow profitability.
• Coach and develop a multi-generational workforce.

Skills

Leadership

Customer service

Team management

Problem-solving

Job description

A leading fast-food chain in the UK is seeking a Shift Leader to manage restaurant operations, deliver exceptional customer experiences, and develop team members. Candidates should have experience in leadership and team management within customer-focused environments. The position requires flexible shift availability including evenings and weekends, with benefits such as holiday pay and employee discounts. Competitive pay rate starts at £13.12 per hour.