Night-Shift Client Administrator – UK Operations

Telemedicine Clinic Ltd; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A healthcare solutions provider in Greater London is looking for a Client Administrator to manage client communications and ensure quality service. The ideal candidate will be a team player with a strong attention to detail and excellent English fluency. Responsibilities include resolving client issues, data management, and providing training for new employees. This position requires availability for full-time shifts, including evenings and weekends, with the possibility of working from the office once a week.

Qualifications

• Experience working in a team environment.
• Comfortable managing client calls and complaints.
• Strong efficiency and attention to detail.
• Ability to handle sensitive situations with tact.

Responsibilities

• Manage daily communication with clients to resolve issues promptly.
• Track and report incidents for each client.
• Enter incoming data into systems and verify outgoing reports.
• Organise work to meet agreed KPIs.
• Provide basic training to radiologists.

Skills

Teamwork

Client communication

Efficiency

Time management

IT/Office knowledge

Fluency in English

Tools

Excel

Job description

A healthcare solutions provider in Greater London is looking for a Client Administrator to manage client communications and ensure quality service. The ideal candidate will be a team player with a strong attention to detail and excellent English fluency. Responsibilities include resolving client issues, data management, and providing training for new employees. This position requires availability for full-time shifts, including evenings and weekends, with the possibility of working from the office once a week.