Night Reablement Liaison Officer — Hybrid, 20h/week

CEMP; Norwich; Hybrid; GBP 14,000 - 16,000; Part time

Job summary

A local authority in Norwich is seeking a Reablement Liaison Officer to work nights in a hybrid role. Responsibilities include being the first contact for referrals, coordinating staff logistics, and providing real-time support to workers in the field. The ideal candidate is adaptable, has strong ICT and customer service skills, and can work effectively under pressure. Competitive salary, guaranteed hours, and various benefits are offered, including health and wellbeing services, employee discounts, and opportunities for career development.

Benefits

Employee discount programme

Blue Light Card eligibility

Health and wellbeing support

Generous holiday entitlement

Qualifications

• Ability to adapt and respond to changing priorities.
• Excellent ICT and customer service skills are essential.
• Confidence in assessing risk and making decisions independently.

Responsibilities

• First point of contact for referrals and queries.
• Work closely with GPs and community health teams.
• Plan and coordinate staff logistics effectively.

Skills

Adaptability

Excellent ICT skills

Customer service

Decision making

Collaborative mindset

Tools

Liquid Logic

Job description

A local authority in Norwich is seeking a Reablement Liaison Officer to work nights in a hybrid role. Responsibilities include being the first contact for referrals, coordinating staff logistics, and providing real-time support to workers in the field. The ideal candidate is adaptable, has strong ICT and customer service skills, and can work effectively under pressure. Competitive salary, guaranteed hours, and various benefits are offered, including health and wellbeing services, employee discounts, and opportunities for career development.