Night Operations & Guest Services Lead

Malmaison Hotel du Vin; Liverpool; On-site; GBP 10,000 - 40,000; Full time

Job summary

A popular hotel chain in Liverpool is seeking a Night Porter to manage operations from sundown to sunrise. Responsibilities include overseeing the Food & Beverage Department, welcoming guests, ensuring cleanliness of public areas, and performing health and safety audits. Ideal candidates will have night shift experience and strong organizational skills. Competitive salary and benefits are offered.

Benefits

Heavily discounted staff room rates at partner hotels

50% off best available rate for friends and family rooms

35% off dining in partner brasseries and bistros

Fully funded apprenticeship programmes

High street discounts on various shops and experiences

Cycle-to-work scheme

Healthcare cash plans from £5/month

Referral schemes paying up to £1500

Decent uniform provided

Wellness & National Campaign Days calendar

Instant access to pay via Wagestream

Complimentary stays on anniversaries

Support for The Brain Charity

Employee Assistance Programme for confidential advice

Qualifications

• Experience in a similar hospitality role is beneficial.
• Essential experience of night shift work is required.
• Strong organisational and communication skills are necessary.

Responsibilities

• Manage the Food & Beverage Department during night shift.
• Welcome guests and ensure a friendly reception.
• Maintain cleanliness of public areas and prepare event spaces.
• Assist guests with luggage and handle enquiries.
• Conduct nightly health and safety audits.

Skills

Strong organisational skills

Communication skills

Experience in a similar hospitality role

Experience of night shift work

Job description

A popular hotel chain in Liverpool is seeking a Night Porter to manage operations from sundown to sunrise. Responsibilities include overseeing the Food & Beverage Department, welcoming guests, ensuring cleanliness of public areas, and performing health and safety audits. Ideal candidates will have night shift experience and strong organizational skills. Competitive salary and benefits are offered.