Night Guest Services Host — Flexible Hours & Perks

Wilde W A Co; City of Edinburgh; On-site; GBP 60,000 - 80,000; Full time

Job summary

An expanding aparthotel operator in Edinburgh is seeking a Guest Services Host – Night Auditor. This role involves welcoming guests, maintaining a lively atmosphere, and delivering excellent service while fostering a culture of respect and inclusivity. Candidates will benefit from full training, generous perks, and the chance to make a lasting impact in a dynamic team environment. Apply now to become part of our exciting journey!

Benefits

Paid family leave (>1 year of service)

Flexible working patterns

Bonus scheme for high performers

Discounted rates for overnight stays

Refer and earn scheme

Cycle to work scheme

Education support

2 paid volunteer days per year

Employee Assistance Program (EAP)

Extra day off for birthday

Qualifications

• Prior experience in a similar role is helpful but full training will be provided!

Responsibilities

• Welcome guests and maintain a fun, fresh, and fast-paced environment.
• Take ownership of your role and represent the brand with pride.
• Create memorable experiences for guests through communication and teamwork.
• Strive for excellence and set ambitious goals.
• Greet guests warmly ensuring they feel at home.
• Learn guest preferences to provide personalized service.
• Seek opportunities to innovate and improve service.
• Foster a culture of respect, inclusivity, and kindness.
• Engage with the community through local charity events.

Job description

An expanding aparthotel operator in Edinburgh is seeking a Guest Services Host – Night Auditor. This role involves welcoming guests, maintaining a lively atmosphere, and delivering excellent service while fostering a culture of respect and inclusivity. Candidates will benefit from full training, generous perks, and the chance to make a lasting impact in a dynamic team environment. Apply now to become part of our exciting journey!