NHS OMFS Front Desk & Patient Care Coordinator

Haringey GP Federation; Bedford; On-site; GBP 21,000 - 26,000; Full time

Job summary

A local healthcare provider in Bedford is seeking an OMFS Receptionist to ensure efficient outpatient services. The role involves greeting patients, managing appointments, and providing clerical support within the Oral and Maxillofacial Department. Ideal candidates will have customer service qualifications and at least two years of reception experience. The position emphasizes confidentiality, teamwork, and high standards of patient care, ensuring a welcoming environment for all patients.

Benefits

Access to training and development

Inclusive workplace culture

Qualifications

• Minimum of 2 years proven experience in a reception post.
• Knowledge of record keeping and filing.
• Previous NHS experience preferred.

Responsibilities

• Greet and check-in patients for their appointments.
• Schedule, reschedule, and confirm patient appointments.
• Maintain accurate patient records and process referrals.

Skills

Customer Service

Record Keeping

Data Protection Knowledge

Education

GCSE English C or above

Customer Service Qualification

Job description

A local healthcare provider in Bedford is seeking an OMFS Receptionist to ensure efficient outpatient services. The role involves greeting patients, managing appointments, and providing clerical support within the Oral and Maxillofacial Department. Ideal candidates will have customer service qualifications and at least two years of reception experience. The position emphasizes confidentiality, teamwork, and high standards of patient care, ensuring a welcoming environment for all patients.