Network Technical Assistant

North East Ambition; Morpeth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A regional council in Morpeth seeks a full-time candidate for the Streetworks team. The position involves coordinating works on the highway network, processing licences, and managing contacts with public and private organizations. Candidates should have good education credentials, experience in high-pressure environments, and strong interpersonal skills. Benefits include 26 days of annual leave, pension scheme, and flexible leave options. This role is offered on a Fixed Term contract until 31/03/2027.

Benefits

26 days annual leave

Local Government Pension Scheme

Flexi scheme for flexible leave

Qualifications

• Experience in a high-pressure office environment with emphasis on accuracy.
• Good communication skills with internal and external parties.

Responsibilities

• Process and record licences and legal orders.
• Monitor mailboxes and manage contacts with various stakeholders.

Skills

Good interpersonal skills

Ability to work under pressure

Effective communication skills

Education

GCSEs at Grade C or above in Maths and English

NVQ Level 3 in Business Administration

Job description

Role of the Job

The successful candidate will join the Streetworks team; the main role of the Streetworks team is to coordinate works on the highway network in order to minimise disruption to residents and the travelling public. This is a fast‑paced working environment that offers a lot of variety in terms of day‑to‑day duties.

The role will include processing and recording any licences and legal orders as well as collecting and monitoring any associated charges. The individual will also have responsibility for monitoring a number of mailboxes and managing contact with public and private sector organisations including utility companies, members of the public, elected members and other council departments.

This role is offered on a Fixed Term contract until the 31/03/2027.

Requirements of the Job

• Good general standard of education including GCSEs at Grade C or above, or equivalent, in Maths and English or NVQ Level 3 in Business Administration
• Experience of working in a high‑pressure office environment with emphasis on accuracy and achieving deadlines
• Good interpersonal skills with the ability to communicate effectively at all levels with those internal and external to the authority, both verbally and in writing.

For further information, please contact the Hiring Manager James Richards via email: [e-mail]

Why choose us?

We have some outstanding benefits and perks to offer you, including:

• 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part‑time employees)
• Automatic enrolment into the Local Government Pension Scheme
• Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part‑time employees)
• To see all our excellent benefits and perks, click here.

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Further information

Please note that this is a full‑time position and applications on a secondment basis would be considered for the right applicant.

For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria.

Alternative application format

British Sign Language: northumberlandcc-cs.signvideo.net

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930

Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.