Network Operations Engineer

OpticoreIT Limited; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading IT consultancy is seeking a Network Operations Engineer to join their team in Greater London. You'll be responsible for monitoring network and security infrastructure, responding to alerts, troubleshooting issues, and providing essential support for network operations. Ideal candidates should have CCNP-level understanding and experience with Grafana dashboards. The role offers competitive salary, healthcare, and development opportunities in a dynamic environment.

Benefits

Competitive Salary & discretionary bonus

23 days holiday + bank holidays

Private healthcare & dental

Pension

EV car and cycle-to-work salary sacrifice schemes

Social events

EMI share scheme

Qualifications

• Experience using Grafana dashboards with exposure to Victoria metrics or Prometheus.
• CCNP Level understanding of Routing and Switching protocols.
• Understanding of BGP troubleshooting.
• Previous exposure to Data Center Technologies, such as VXLAN.

Responsibilities

• Monitor the health of the network and security infrastructure using analysis tools.
• React to alerts, providing resolutions or initial troubleshooting.
• Investigate hardware/software issues, collaborating with manufacturers' support teams.
• Report and troubleshoot network connectivity with third parties.
• Complete Level 1 support tickets and network audits to ensure compliance.

Skills

Grafana dashboards

CCNP Level understanding

BGP troubleshooting

DC Technologies

Organisational skills

Motivation

Efficiency

Job description

Opticore IT is a specialist Network Engineer and Project Management consultancy offering a wide variety of opportunities to work within fast-paced, challenging environments across our client base spanning multiple sectors including Finance, Broadcast Media, Telecommunications and more.

Opticore IT are currently searching for Network Operations Engineer to join the Network Operations team.

Our clients'Network Operations team is responsible for their global network and network infrastructure covering office/datacentre/colocation sites, ensuring the company can operate to the best it can. You will be vital for allowing the team to continue providing our high standard of service to the business. We are always working hard to improve and are looking for the best team members to learn from and to bring in new ideas.

What you’ll be doing:

• Monitoring the health of the network and security infrastructure using monitoring and analysis tools
• Reacting to alerts and providing resolution or initial troubleshooting
• Investigate hardware/software problems and work with the manufacturers' support teams to resolve
• Reporting and troubleshooting network connectivity to third parties
• Reporting and troubleshooting WAN connectivity outages and issues with our partners
• Completing Level 1 support tickets
• Completing network audits to ensure compliance to standards

What you’ll bring:

• Previous usage of Grafana dashboards. Ideally, Victoria metrics, or at least Prometheus
• CCNP Level understanding of Routing and Switching protocols
• Understanding of BGP troubleshooting
• Previous exposure to DC Technologies, such as VXLAN
• High level of organisation and motivation
• Willingness to learn with a positive can‑do attitude
• A love of efficiency and routine

What you’ll gain:

Here at Opticore IT we believe in investing in our team as we understand that we are only as great as our engineers, so learning and development is a big deal for us. Whether you’re going for a CCNP, CCIE, Hashicorp, Python, Cloud Technology or anything in between Opticore IT has your back with all our training, labs, courses, and shared knowledge and the most important part it’s all free! On top of that, we also give you:

Benefits:

• Competitive Salary & discretionary bonus
• 23 days holiday + bank holidays
• Private healthcare & dental
• Pension
• EV car, workplace nursery, tech, and cycle‑to‑work salary sacrifice schemes
• Team & Company Social events
• EMI share scheme