National Account Manager - UK

Joseph Joseph Ltd; City of London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading houseware brand in the UK is seeking a National Account Manager to drive growth and manage key customer relationships. This role involves executing sales plans, overseeing product launches, and ensuring optimal account performance. Ideal candidates should have a proven background in sales, excellent communication skills, and the ability to work independently and collaboratively in a team.

Benefits

Competitive salary

Company performance related bonus

Pension contribution

Exclusive staff discount

Healthcare appointment support

Hybrid working

Employee wellbeing support

Access to Perkbox

Volunteer days

Team Recognition scheme

Training and Development

Holiday carry-over scheme

Season-ticket travel loan

Cycle to work scheme

Parental Leave support

Holiday trading option

Qualifications

• Experience as National Account Manager or in a Buying background.
• Track record in business development and revenue growth.
• Skills in implementing sales plans and managing budgets.

Responsibilities

• Meet and exceed KPIs for customer accounts.
• Manage new product launches and drive revenue.
• Collaborate with internal departments on customer projects.

Skills

Communication

Negotiation

Analytical skills

Planning

Problem solving

Teamwork

Results oriented

Job description

At Joseph Joseph, we are driven by a simple yet powerful belief — that intelligent design has the ability to transform everyday living. We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life.

Headquartered in London, we have grown into one of the world’s most admired houseware brands, with a presence in over 100 countries and partnerships with leading department stores, independent retailers, and a rapidly expanding e-commerce business.

We are looking for a National Account Manager to join the UK team. Reporting to the Sales Director for the UK you will be responsible for managing multiple, key customers through positive relationships to deliver profitable and sustainable growth, launching and driving availability of New Product Development while executing promotional plans for the portfolio.

What you will be doing:

• Meet and exceed all KPIs for your customer account portfolio
• Maintain and grow existing accounts and other selected customers
• Effectively manage all new product launches to drive initial listings and maximise availability and revenue growth
• Devise and execute comprehensive and cost-effective account plans, JBP’s and promotional plans and regularly review with each individual key account
• Monitor and report on competitor activity in the market, identify changes and emerging trends in customer and consumer buying patterns
• Deploy category management principles to ensure fair share of space in-store and online for our core range and NPD
• Collaborate with other internal departments on customer projects to ensure we maximise our return on investment and act as a best-in-class commercial function
• Complete all specified administration including business plans, reports, promotional proposals, presentations, evaluations and pricing controls
• Enhance the Company profile through undertaking a range of promotional activities to include attendance at relevant trade shows and exhibitions

What we need from you:

• Established experience within a similar sales environment, operating at a National Account Manager level or Buying background
• Proven track record of achieving business development and revenue growth
• Experience of implementing sales plans, developing customer account plans and JBPs and managing budgets
• Excellent communication and negotiation skills with the ability to influence at all levels whilst providing a quality customer orientated approach
• Demonstrate excellent analytical, planning, problem solving, presentation and organisational skills
• Proactive, ambitious and results oriented
• Ability to work effectively both independently and as part of a team
• Occasional travel within the UK

What you will get from us:

• Competitive salary and holiday allowance
• Company performance related bonus
• A pension contribution
• An exclusive staff discount
• 24/7 healthcare appointment support
• Hybrid working – 3 days in office & 2 days from home and flex start/finish times
• External private employee wellbeing support
• Access to Perkbox
• Volunteer days
• Team Recognition scheme
• Training and Development
• Holiday carry-over scheme
• Season-ticket travel loan
• Cycle to work scheme
• Parental Leave support
• Holiday trading (buy/sell) and extra holiday days for long service