Museum Assistant

Hillingdon; City of London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local government organization is seeking a part-time Museum Assistant to deliver engaging tours and assist with ticket sales at the Battle of Britain Bunker and other sites. Ideal candidates will have a strong interest in history and the ability to present stories to diverse audiences. This role requires flexible working hours, including weekends.

Benefits

Flexible Working Hours

Generous Holiday Entitlement

Access to Local Government Pension Scheme

Mental Health Support Services

Qualifications

• Strong history interest and convincing presentation style.
• Ability to adapt delivery to suit different audiences.
• IT skills to operate box office systems.

Responsibilities

• Deliver expert tours and assist with ticket sales.
• Engage the public with true stories and regular talks.
• Manage box office system and volunteers.

Skills

Strong history interest

Convincing presentation style

Adaptability to different audiences

IT skills for box office systems

Job description

Museum Assistant – London Borough of Hillingdon

Join to apply for the Museum Assistant role at London Borough of Hillingdon.

Responsibilities

• Deliver expert tours at the Battle of Britain Bunker, support stewarding duties, assist the public with ticket sales, help coordinate rotas and volunteers, and work with visitors across our other historic sites within the London Borough of Hillingdon.
• Tell true stories fluently and engagingly to a wide range of audiences—young children, tourists, or enthusiasts—ensuring they follow the narrative.
• Deliver regular tours and short talks to the public on a frequent basis, bringing the same level of enthusiasm to your first audience and your hundred‑and‑first.
• Work across a variety of front‑facing roles at the Battle of Britain Bunker and our other sites, including social media, website admin, and our gift shop.
• Operate the box office system, manage rotas, and support small‑scale project tasks.

Qualifications & Experience

• Strong history interest and convincing presentation style.
• Ability to adapt delivery to suit different audiences.
• IT skills to operate box office systems, rotas, and support small‑scale projects.
• Flexible schedule: part‑time role on a rota basis with potential weekend and school holiday work.

Work Schedule & Pay

Part‑time role scheduled on a rota basis. Contracted hours will be annualised to reflect the intensive summer season and quieter winter schedule.

Benefits

• Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
• 36 Hour Week – Enjoy a standard 36‑hour workweek for all full‑time staff.
• Generous Holiday Entitlement – increasing with length of service (for non‑casual roles).
• Hillingdon Sports & Leisure – Stay active and healthy with discounts at council‑owned leisure centres and swimming pools across the borough.
• Salary Sacrifice Schemes – option to join schemes for cycle purchase, electric vehicle leasing and additional voluntary pension contributions (subject to scheme rules).
• Cycle to Work – Eco‑friendly commuting with our cycle purchase scheme. We also provide bicycle parking, lockers, and showers at the Civic Centre.
• Local Government Pension Scheme – access to Local Government Pension Scheme and membership to the Credit Union.
• Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits.
• Mental Health Support and Counselling Services – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Access free 24‑hour confidential advice and counselling as well as a legal advice service for you and your immediate family.
• Travel Support – Make your daily commute easier with our season ticket loans and free car parking.

EEO Statement

At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fairly. The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities.

Recruitment Information

Hillingdon Council operates a guaranteed interview scheme for candidates with disabilities that meet the essential criteria for the role and wish to be considered under this scheme. Candidates declaring a disability have the choice to opt in for consideration under this scheme, on a 'per application' basis.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect all staff and volunteers to share this commitment.

Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject to the following pre‑employment screening:

• Standard DBS Check
• 3 years of Referencing

Please note: Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.

It may be necessary due to a high volume of applications to close this role early. We therefore recommend you apply as soon as possible to avoid disappointment.