Multi Skilled Service Engineer

Johnson Controls; Liverpool; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading security solutions company in Liverpool is seeking a Multi Skilled Service Engineer to service Intruder Alarms, CCTV, and Fire Alarm Systems. Ideal candidates should have experience in the Fire & Security industry, a valid driving license, and a focus on exceptional customer service. Competitive salary and significant career progression opportunities are offered, along with comprehensive benefits including a company vehicle and training.

Benefits

Competitive basic salary

Optional overtime

Pension matching up to 7%

25 days holiday plus bank holidays

Company vehicle and ongoing training

Health & Safety programs

Staff referral scheme up to £2,000

Qualifications

• Experience within the Fire & Security industry.
• Valid driving license.
• Ability to lift and climb ladders.
• Previous customer-facing experience.

Responsibilities

• Service Intruder Alarms, Access Systems, CCTV, and Fire Alarm Systems.
• Deliver outstanding customer service to internal and external customers.
• Complete Engineer work reports and checklists.

Skills

Customer service

Technical problem-solving

Attention to detail

Education

Relevant industry qualifications (e.g. FIA)

Job description

Multi Skilled Service Engineer – Fire and Security

Why Work for Johnson Controls and our Aspro brand?

We provide the perfect platform for you to advance your career with a range of opportunities. In addition to excellent career progression, you will enjoy:

• Competitive basic salary with significant additional earnings potential.
• Optional overtime
• Generous callout payments
• Generous travel time
• Pension matching up to 7%.
• 25 days holiday plus bank holidays.
• Company vehicle, uniform, all PPE, tools, and ongoing training provided.
• Industry-leading Health & Safety and an employee assistance program.
• Career progression opportunities through our newly introduced Engineering career ladder.
• Join a team with an average length of service exceeding 20 years.
• Staff referral scheme up to £2,000.
• Recognition and rewards programs.

If you are ready to join a winning team and make a difference, apply now and embark on your journey with Johnson Controls and join our Aspro brand!

What Can Johnson Controls Do for You?

We offer an exciting opportunity to join Johnson Controls in shaping a future that is safe, comfortable, and sustainable. Our passion lies in enhancing the way the world lives, works, and plays, and we are dedicated to fostering an environment where our employees can thrive and grow.

What You Will Do

As a Service Engineer, you will engage in servicing Intruder Alarms, Access Systems, CCTV, and Fire Alarm Systems for the Aspro brand. You will ensure that these systems meet industry standards and provide exceptional customer service, supported by industry-leading technical knowledge. We are seeking proactive engineers who can identify and resolve potential issues before they escalat. This role presents a fantastic opportunity for a seasoned Multi‑Skilled Engineer to operate within a high‑performing team, focusing on a designated geographical area while supporting the broader team as needed. Join us to work with a market‑leading brand that offers unparalleled career advancement opportunities.

How You Will Do It

• Deliver outstanding Customer Service that exceeds the expectations of both internal and external customers, establishing and maintaining effective relationships.
• Service devices with care, working safely and responsibly to prevent injuries, property damage, and waste of materials.
• Efficiently manage your time to prioritize tasks effectively.
• Correctly complete Engineer work reports, handover certificates, and checklists as necessary.

What We Look For

Essential

• Experience within the Fire & Security industry.
• A valid driving license.
• Ability to lift and climb ladders.
• Previous experience in a customer‑facing environment.

Preferred

• Relevant industry qualifications (e.g. FIA)