Multi Skilled Aftercare Technician

Kier Group plc; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading construction company in Leeds seeks a Multi Skilled Aftercare Technician to resolve post-handover issues and ensure client satisfaction. This hands-on role requires a construction-relevant qualification and excellent troubleshooting skills. Responsibilities include investigating defects, coordinating with subcontractors, and maintaining quality standards. The position offers a full-time, permanent contract with comprehensive benefits.

Benefits

Wide variety of benefits to tailor to needs

Qualifications

• Experience in a practical, hands-on role within construction.
• Ability to assess defects and decide on remedial actions.
• Willingness to undertake minor works and liaise with subcontractors.

Responsibilities

• Investigate and resolve post-handover issues on-site.
• Maintain long-term client relationships.
• Log all work undertaken and maintain records.

Skills

Hands-on problem solving

Customer satisfaction

Construction excellence

Communication

Education

Construction-relevant trade or technical qualification

CSCS Card

Full Driving Licence

IT literacy

Tools

Laptop

Tablet

Phone

Relevant software

Job description

We have a fantastic opportunity for an Multi Skilled Aftercare Technician in our Leeds construction business.

Location: Leeds/ Yorkshire

Hours: Full Time, Permanent

We are unable to offer certificates of sponsorship to any candidates in this role.

Are you a hands-on problem solver with a passion for customer satisfaction and construction excellence?

Are you a practical, hands on person with trade skills in joinery,decoration or wet trades)?

Kier Construction is looking for an experienced andproactive Aftercare Technician to join our team in a key role that will work with clients across the Yorkshire area.

About the Role:

Our construction business deliver projects from £10M - £80m in value, building schools, healthcare facilities, heritage projects, commercial buildings and more for key clients.

As an AftercareTechnician you'll play a vital role in ensuring our projects are successfully closed out and our clients remain satisfied long after handover. You'll be responsible for investigating and resolving post-handover issues on-site, carrying out remedial works where possible, and coordinating subcontractors and suppliers to deliver high-quality solutions efficiently.

This is a key role in maintaining long-term client relationships and upholding Kier reputation for quality excellence.

Key Responsibilities:

• Assess reported defects and decide appropriate remedial actions. Where required liaise with product manufacturers and supply chain partners to investigate route causes.
• Undertake minor works directly where practical, liaise with Kier construction teams and sub contractors to arrange larger or specialist works.
• Ensure quality standards and the highest level of health and safety are maintained on remedial works undertaken.
• Maintain clear communication with clients, supply chain, project teams and the regional aftercare manager
• Accurately log all work undertaken and maintain records of instructed works, completions and sign offs

What We're Looking For

• A construction-relevant trade or technical qualification (e.g., HND, SVQ, City & Guilds).
• CSCS Card
• SSSTS (Desirable) - can upskill
• PASMA / IPAF (Desirable)
• Full Driving Licence.
• IT literate and comfortable using laptop, tablet, phone and relevant software.

Please review the attached document for the full role specification and requirements.

Rewards and benefits
We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.

Diversity and inclusion
Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

We look forward to seeing your application to #joinkier

#LI-SM1