Multi Site Technician

Cbes; Cheltenham; On-site; GBP 30,000 - 40,000; Full time

Job summary

An engineering service provider is seeking a Multi Site Technician to manage maintenance operations across multiple ASDA locations in the UK. The ideal candidate will handle both planned and reactive tasks while ensuring team efficiency and compliance with company policies. Responsibilities include supervising assistants and maintaining a variety of mechanical and electrical systems. Applicants should possess relevant electrical qualifications and a commitment to health and safety regulations.

Qualifications

• Mid-Senior level with full-time employment.
• Experience in electrical discipline or relevant industry.
• Familiarity with electrical certification completion.

Responsibilities

• Carry out planned and reactive maintenance across multiple sites.
• Supervise and coach Maintenance Assistant.
• Prioritise maintenance and repair work to meet SLA requirements.

Skills

Ability to manage and support team members

Good communication skills

Helpful/friendly manner

Customer focused

Self-motivated

Education

GCSE standard

Tools

City & Guilds 2382 (18th edition)

Level 3 core Electrical qualification

City & Guilds 2391 Testing and Inspection

Job description

Multi Site Technician – City Building Engineering Services (CBES)

Join to apply for the Multi Site Technician role at City Building Engineering Services (CBES).

Job Purpose

This is a key position, carrying out planned and reactive maintenance across a number of site locations within a specified region. The role includes planned and reactive maintenance and repairs to a wide range of electrical, mechanical and building assets in ASDA stores in an efficient and cost‑effective manner, whilst complying with the specified Company Health and Safety procedures.

• Bakery and catering equipment
• Mechanical and electrical systems and assets
• Lighting systems
• Building fabric
• Water services
• Other static and portable electrical equipment
• General maintenance and first look for all HVAC / Fire and Security and electrical and general issues

Key Accountabilities

• Represent the company professionally and develop good working relationships with City and ASDA colleagues.
• Complete all necessary PPMs and ensure all PPM remedial tasks are accurately logged and actioned, ensuring legal compliance.
• Supervise the Maintenance Assistant, provide regular coaching and support them to perform their role in line with company processes.
• Respond promptly and positively to service call requests from the Helpdesk and assess the requirements of the job, carrying out repairs as required.
• Prioritise maintenance and repair work to achieve agreed timescales and contract SLA’s.
• Communicate with ASDA Store Management teams and RES regarding any repair and maintenance issues that may affect the smooth running of the store.
• Carry out surveys and complete reports as required.
• Carry out alterations and installations within technical competence and in accordance with current specifications.
• Complete general repairs and maintenance to ASDA store sites as designated by the RES, e.g. repairs to the building fabric and surfaces.
• Assist other MSTs in other Stores/Regions when requested by the RES.
• Recruit and select suitably qualified and experienced MAs to ensure continuous service delivery in stores, following company processes and policies in recruitment.
• Maintain accurate administration and City applications, recording jobs live and effectively utilising time.
• Attend training courses as necessary and ensure personal job skills keep pace with technical developments, including overnight stays.
• Comply with the company Health and Safety Policy at all times.
• Ensure current compliance documentation required for relevant allocated tasks are completed to required quality standards.
• Ensure the team attends and completes all mandatory training, including induction programmes and eLearning modules within the required timescales.
• Provide on‑the‑job coaching and support to the team so they can perform to required standards.
• Deliver technical coaching solutions to the required standards, ensuring trainee participation through active encouragement and support of learning.
• Complete all induction and training administration, including probationary reviews, to ensure the team is fully competent and aware of performance.
• Participate in an Out of Hours standby rota (minimum 1 week in 4) and complete general repairs to plumbing systems and drainage during Out of Hours Standby.
• Carry out basic repairs to plumbing systems and drainage during Out of Hours Standby.
• Carry out first look for equipment such as Fire and Security / HVAC / electrical and general issues.
• Comply with any other reasonable request or instruction from the RES or other City Management Team.

People Responsibility

• Interview, recruit, oversee and manage the Maintenance Assistant/Mobile Maintenance Assistant and Multi Site Maintenance Assistant for the stores they cover.
• Update Cascade, manage holidays and absence.

Knowledge, Skills and Abilities

CRITERIA

Essential

DESIRABLE

General Education

• GCSE standard

Professional / Academic / Vocational Qualifications

• C&G 2382 (18th edition)
• Level 3 core Electrical qualification, e.g., C&G2330, C&G 2365 (with relevant experience)
• Familiarity with completion of electrical certification
• City & Guilds 2391 Testing and Inspection
• Time served in electrical discipline or relevant industry experience in a similar role

Specific Knowledge

• 3‑phase electrics and its applications

Demonstrated Behaviours

• Ability to manage and support team members
• Good communication skills (written and verbal)
• Helpful/friendly manner
• Customer focused
• Self‑motivated

Specialist Requirements

• Ability to maintain/repair a range of electrical and mechanical equipment, e.g. fans, pumps and compressors, to recognised standards
• General plumbing and building experience
• Ability to work with minimum supervision
• Ability to work at heights
• Current driving licence
• Ability to complete the standard required for maintenance and repair of electrical/electronic equipment and appliances
• Willingness to work flexible hours

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Engineering and Information Technology

Industries

Construction