Motorcycle Aftersales Parts & Service Advisor

Birchwood Motor Group Ltd; Christchurch; On-site; GBP 30,000; Full time

Job summary

A leading dealership for motorcycles in Christchurch is currently seeking a motivated Aftersales Parts Advisor. The role involves managing customer interactions and ensuring smooth operations in the workshop. Responsibilities include control of parts movements, providing excellent service to colleagues, and maximising sales of parts and accessories. Candidates should possess strong communication and organisational skills. A motorcycle licence and experience are preferred but not essential. The position offers a salary of £30,000 plus bonuses and various employee benefits.

Benefits

Access to demonstration bikes

Health cash plan

Employee Assistance Programme

Company pension

Subsidised vehicle purchase

Qualifications

• 1-2 years of experience preferred but not essential.
• Motorcycle licence preferred but not essential.
• Ability to meet tight deadlines and work independently.

Responsibilities

• Manage daily parts, accessories and clothing movements.
• Provide parts and accessories to the workshop team.
• Handle warranty claims and completion of warranty work.
• Liaise with customers regarding their orders.

Skills

Organisational skills

Communication skills

Interpersonal skills

Problem-solving skills

Time-management skills

Job description

A leading dealership for motorcycles in Christchurch is currently seeking a motivated Aftersales Parts Advisor. The role involves managing customer interactions and ensuring smooth operations in the workshop. Responsibilities include control of parts movements, providing excellent service to colleagues, and maximising sales of parts and accessories. Candidates should possess strong communication and organisational skills. A motorcycle licence and experience are preferred but not essential. The position offers a salary of £30,000 plus bonuses and various employee benefits.