Mortgage Servicing Team Lead – Process & Coaching

Key Group; Preston; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services company in Preston is seeking a Servicing Team Leader to lead their Specialist Services team. This position requires experience in a fast-paced environment and skills in coaching and leadership. You will be responsible for ensuring service levels, enhancing processes, and fostering team development. The ideal candidate should be detail-oriented, proactive, and possess excellent communication skills. Competitive compensation and career growth opportunities are available.

Qualifications

• Experience in a fast-paced working environment.
• Leadership experience in a relevant field.
• Experience in mortgage processing is beneficial.
• Proactive and confident individual.
• Strong relationship and interpersonal skills.

Responsibilities

• Ensure service levels are consistently achieved.
• Carry out regular quality monitoring and development.
• Support personal performance and career development.
• Inspire and motivate the team.
• Work collaboratively to achieve department targets.

Skills

Fast-paced environment experience

Leadership experience

Attention to detail

Outstanding communication skills

Coaching and development

Job description

A leading financial services company in Preston is seeking a Servicing Team Leader to lead their Specialist Services team. This position requires experience in a fast-paced environment and skills in coaching and leadership. You will be responsible for ensuring service levels, enhancing processes, and fostering team development. The ideal candidate should be detail-oriented, proactive, and possess excellent communication skills. Competitive compensation and career growth opportunities are available.