Mortgage & Savings Admin Specialist (Hybrid Role)

School Result; Epsom; Hybrid; GBP 27,000 - 29,000; Full time

Job summary

A financial services organization in Epsom seeks a Customer Service Representative for Mortgage & Savings Administration. The role involves providing support for mortgage accounts, managing complex cases, and maintaining administrative accuracy. Candidates should have strong customer service skills and relevant administrative experience. This full-time position includes benefits like a company pension and professional development support.

Benefits

Company pension

Free parking permit

25 days holiday (increasing to 28 with service)

Support for professional study

Qualifications

• Proven experience in administration, ideally in financial services.
• Calm and professional under pressure.
• Strong communication skills required.

Responsibilities

• Deliver high-quality support for mortgage and savings accounts.
• Manage administration for complex mortgage cases.
• Prepare clear customer-focused correspondence.

Skills

Administration experience

Customer service skills

Attention to detail

Organizational skills

Proficiency in Microsoft Excel

Education

GCSE grades above C in English

GCSE grades above C in Maths

Job description

A financial services organization in Epsom seeks a Customer Service Representative for Mortgage & Savings Administration. The role involves providing support for mortgage accounts, managing complex cases, and maintaining administrative accuracy. Candidates should have strong customer service skills and relevant administrative experience. This full-time position includes benefits like a company pension and professional development support.