Money Laundering Reporting Officer (MLRO)

MrQ Masters; St Albans; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

An innovative online casino is seeking a dedicated professional to manage and improve its AML/CTF framework. The role involves acting as a key liaison with regulatory bodies while ensuring compliance with the highest standards. You'll be responsible for guiding investigations, shaping the understanding of financial crime risks, and enhancing the company’s regulatory frameworks within a hybrid working environment. The position offers a competitive salary and a supportive culture focused on well-being and growth.

Benefits

Competitive salary package

Additional leave days

Birthday leave

Four-week parental leave

International health and life insurance

Wellness incentives

Growth allowance

Qualifications

• Deep understanding of the Gambling Commission’s expectations.
• Experience managing sensitive information.
• Ability to embed AML considerations across the player journey.

Responsibilities

• Act as contact with the National Crime Agency and Gambling Commission.
• Lead the AML/CTF framework design and improvement.
• Manage investigations end-to-end and handle escalations.
• Shape business understanding of financial crime risk.
• Maintain relationships with senior leadership on AML performance.
• Identify opportunities to enhance compliance frameworks.

Skills

Independent decision-making

Understanding of AML/CTF regulations

Experience with regulators

Proactive and composed

Communication of complex requirements

Education

Personal Management License (PML)

AML/CTF qualifications (ICA or ACAMS)

Job description

*** This is a hybrid position, and you can be based in any of our offices: Gibraltar, Malta, St Albans, or Newcastle. ***

Mr Who?

MrQ - we're an awesome, award winning online casino launched in 2018. We're big on tech, big on performance and most of all - big on fun. Over the years, we have experienced explosive growth - which means we need more rock stars to join our quest for total world domination.

At MrQ, our mission is simple: keep players happy through progressive, value-driven entertainment delivered with transparency and integrity. As a fast-growing online gambling operator, we recognise that a strong, independent approach to financial crime prevention is essential to maintaining trust with our players.

What You Will Do

• Act as our key point of contact with the National Crime Agency and the Gambling Commission, using sound judgement, expertise, and independence to ensure that all our decisions reflect both regulatory expectations and our commitment to doing the right thing for our players.
• Lead the design, maintenance, and continuous improvement of the company’s AML/CTF framework. This includes owning our policies and risk assessments, overseeing customer due diligence and enhanced due diligence processes, ensuring robust ongoing monitoring, and being accountable for the quality, timeliness, and accuracy of all suspicious activity reporting.
• Handle escalations from across the business and manage investigations end-to-end, bringing clarity and confidence to complex decisions such as DAML submissions and high-risk reviews.
• Play a central role in shaping how the business understands and manages financial crime risk. Working in partnership with other areas in business, you will ensure that AML considerations are embedded across the player journey, while also vetting, risk-assessing, and monitoring all B2B relationships.
• Be expected to maintain a close working relationship with senior leadership, provide regular reporting on AML/CTF performance, emerging risks, regulatory developments, and the effectiveness of our controls.
• Proactively identify opportunities to enhance our frameworks, prepare for regulatory assessments, and ensure the business is always ready to demonstrate its compliance standards with confidence.

What We're Looking For

• Be comfortable making independent decisions, managing sensitive information and balancing commercial considerations with regulatory requirements.
• Have a deep understanding of the Gambling Commission’s expectations, the Money Laundering Regulations, POCA, and the DAML process.
• Be in possession of a Personal Management License (PML).
• Have experience working directly with regulators.
• Be proactive, composed, and confident in your expertise. You will be someone who values clarity, consistency and good governance, and who can communicate complex regulatory requirements in a way that is practical, constructive, and aligned with MrQ’s culture.

Possession of professionally recognised AML/CTF qualifications such as ICA or ACAMS would be highly advantageous.

What We Offer

At MrQ, we take pride in providing an array of fantastic benefits to our valued team members. Enjoy a competitive salary package that recognises your hard work and dedication. Need some extra time off? We've got you covered with additional leave days, and we believe in celebrating life’s special moments, including your birthday, with dedicated birthday leave. Family matters to us, too, which is why we offer a generous four-week parental leave. Your well‑being is our priority, supported by international health and life insurance. Stay motivated with wellness incentives and seize opportunities for personal and professional growth with our growth allowance. Embrace a flexible working environment that caters to your needs, and join our friendly and multinational team, where collaboration and camaraderie flourish. At MrQ, we’re committed to ensuring that your experience with us goes beyond just a job – it’s a fulfilling journey with a supportive community.

We are committed to fostering a workplace that values and celebrates diversity. We welcome individuals of all backgrounds and experiences, and we believe that a diverse and inclusive environment leads to innovation and success. We actively promote equal opportunities for all employees and strive to create a space where everyone’s voices are heard and respected. Join us in our journey to build a truly inclusive workplace where every person can thrive and contribute to our collective success.

To help our recruitment team work efficiently, please apply to the role that best matches your skills and experience. Our team will consider you for other similar roles as well!