Mess Manager

Aramark NV; Holywood; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading service provider in Holywood is seeking a passionate Mess Manager to oversee the team and deliver exceptional service to the Armed Forces community. You'll be responsible for managing hospitality functions, handling customer service issues, and ensuring smooth operations. The ideal candidate will have supervisory experience, financial awareness, and strong organisational skills. This role offers competitive pay at £13.75 per hour and promotes work-life balance with typical shifts from 9am to 5pm.

Benefits

Free uniform

On-site parking

Career growth opportunities

Access to Employee Benefits App

Pension contributions

Generous holiday entitlement

Qualifications

• UK residency for the past 3 years and eligibility to work in the UK.
• Previous supervisory experience preferred.
• Ability to manage budgets and financial awareness.

Responsibilities

• Oversee the smooth running of the Mess, managing your team.
• Organise and deliver hospitality functions and formal dinners.
• Handle reception duties and cash management.

Skills

Supervisory experience

Financial awareness

Customer service

Organisational skills

Computer literacy

Job description

Location: Holywood Palace Barracks, BT18 9RA

Hourly Rate: £13.75 | Full-time: 40 hours per week

Make a difference where it matters.

At Aramark UK, we’re looking for a passionate Mess Manager to lead our team and deliver exceptional service to the Armed Forces community. This is your chance to combine leadership, hospitality, and purpose in a role that truly counts.

• Work-life balance in hospitality – typical shifts between 9am and 5pm, leaving your evenings free.
• Competitive pay: £13.75 per hour.
• Free uniform and on-site parking.
• Access to our Employee Benefits App – online GP, Employee Assistance Programme, and hundreds of discounts (including your weekly shop!).
• Company perks: life assurance, pension contributions, generous holiday entitlement (with the option to buy more), and more.
• Career growth – we love to promote from within and offer apprenticeships and training to help you thrive.

What you’ll do:

• Oversee the smooth running of the Mess, managing your team and ensuring top-notch service for members and military personnel.
• Organise and deliver hospitality functions and formal dinners.
• Handle reception duties, cash management, and company paperwork.
• Provide outstanding customer service and resolve issues effectively.

What we’re looking for:

• UK residency for the past 3 years and eligibility to work in the UK (security checks required).
• Previous supervisory experience preferred.
• Financial awareness and ability to manage budgets.
• Computer literacy and strong organisational skills.

Join a world-leading organisation that values its people and supports your growth.

If you’re ready to lead with pride and passion, apply now and show us what you can bring to the team.

Job Reference: 618619.

All applications treated in strict confidence.

About Aramark UK

We’re committed to diversity, inclusion, and supporting the Armed Forces community. As a Disability Confident and Forces Friendly employer (ERS Gold Award), we ensure an accessible recruitment process and provide reasonable adjustments at every stage.

Providing excellent customer service to the clients and dealing with complaints effectively and efficiently.