Membership Data & Insight Lead (Hybrid Role)

Triathlonscotland; Glasgow; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

An organization promoting sports is seeking a Membership, Data & Insight Manager to enhance member services in Glasgow. The ideal candidate will combine a passion for data with customer service skills to support decisions that drive growth. Responsibilities include data analysis, member interaction, and contributing to the overall mission of increasing participation in netball. The position offers a hybrid working model and various employee benefits.

Benefits

Flexible working

Generous holidays

Pension scheme

Development support

Qualifications

• Experience in gathering, collating, reporting, and analysing data.
• Proven track record of providing clear insights for decision-making.
• Commitment to delivering excellent customer service.

Responsibilities

• Support the mission to grow netball participation through data.
• Serve as the main contact for members, ensuring high-quality services.
• Work with the team to drive growth through data-led decisions.

Skills

Data analysis

Customer service

Interpersonal skills

Job description

An organization promoting sports is seeking a Membership, Data & Insight Manager to enhance member services in Glasgow. The ideal candidate will combine a passion for data with customer service skills to support decisions that drive growth. Responsibilities include data analysis, member interaction, and contributing to the overall mission of increasing participation in netball. The position offers a hybrid working model and various employee benefits.