Membership Assistant

Cambridge; Cambridge; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A collegiate institution in Cambridge is seeking a Membership Assistant to provide essential administrative support within a higher education environment. The role involves managing inquiries from senior members, maintaining records, and organising college events. The ideal candidate should have excellent administrative skills, attention to detail, and the ability to work with diverse stakeholders. This position offers a collaborative work culture with benefits including food allowances, holidays, and discounts.

Benefits

Working daily allowance for food and drinks

Free car parking

25 days holiday plus bank holidays

Discounts at restaurants, shops & more

Death in service

Access to LinkedIn Learning

Qualifications

• Proven experience in a busy administrative role.
• Experience managing memberships.
• Experience providing diary management and minute taking (desirable).
• Experience organising events or formal dinners (desirable).
• Experience within a collegiate or higher education environment (desirable).

Responsibilities

• Act as the primary point of contact for queries and requests.
• Maintain records on databases and filing systems.
• Assist in managing stakeholder relationships.
• Organise College’s Admissions Ceremonies and Fellowship Dinners.
• Update the College website with relevant information.

Skills

Excellent administrative skills

High attention to detail

Excellent communication skills

Strong problem-solving skills

Tools

Microsoft Suite

Job description

Contract type: Permanent, Full time 36.5 hours

Are you a highly organised individual with experience managing memberships? Or maybe you are an experience administrator within Higher Education environments.

If so, St Edmund’s College is seeking a highly organised and proactive Membership Assistant to provide essential administrative support to the Head of College Services. This is a key role that ensures the smooth servicing of our Fellows and senior members throughout their journey with the College.

Due to the nature of the role, regular onsite presence is essential. However, the line manager is happy to accommodate up to one day of remote working per week.

Job responsibilities

• Act as the primary point of contact for queries and requests for support regarding Fellows and senior members.
• Undertake all administration relating to the recruitment, appointment, welcome, renewal and departure of all Fellows, visiting academics and other members of the wider Fellowship and senior membership.
• Create and maintain records on databases, as well as electronic and paper filing systems. Undertake all filling and archiving as required.
• Utilise databases to respond to requests from your line manager and senior staff, including the manipulating and analysis of data to extract insights and identify trends.
• Assist your line manager in actively managing stakeholder relationships by maintaining engagement records, ensuring effective communication and continuity in service.
• Arrange the College’s Admissions Ceremonies, at which new Fellows and senior members are formally admitted to the College
• Arrange Fellowship Dinners.
• Oversee the administration of Fellowship & Senior Member benefits (i.e dining privileges), proactively delivering clear overviews and guidance to Fellows and Senior Members to ensure understanding of entitlements.
• Provide support to your line manager by organising meetings, providing diary support, drafting agendas and coordinating timely responses to actions arising from senior level discussions.
• Provide required administrative support including drafting agenda’s, taking minutes, and ensuring that action items are executed, supporting the Chair of certain committees.
• Update the College website with Fellowship and Senior Member information.
• Welcome and host guests as required by the College.
• Liaise with external institutions as required.

The Ideal Candidate

Experience

• Proven experience in a busy administrative role
• Experience with record management or databases or with the ability to learn how to use systems.
• Experience managing memberships
• Experience providing diary management and minute taking. (desirable)
• Experience organising events or formal dinners (desirable)
• Experience within a collegiate or higher education environment (desirable)

Skills

• Excellent administrative skills – fully conversant with Microsoft Suite and able to learn other IT software packages and databases.
• High attention to detail and confident challenging data.
• Excellent communications skills, including the ability to converse with a variety of different stakeholders.
• Understands and values the importance of confidentiality
• Strong problem-solving skills
• Understanding or familiarity with the structure and culture of Higher Education institutions, such as collegiate Cambridge (desirable)

As well as a great salary and friendly team you will also receive:

• Working daily allowance for food and drinks*
• Free car parking (where available)
• 25 days holiday plus bank holidays (increasing with length of service)
• Discounts at restaurants, shops & more
• Death in service
• Access to LinkedIn Learning & Business Disability Forum

About St Edmund’s College

St Edmund’s College is one of the 31 constituent colleges of the University of Cambridge. Our vibrant student body is made up of around 420 post-graduates and 130 mature undergraduates. With over 260 senior members – academics working at the cutting edge of their field or eminent members of their profession – and around 100 staff, you will be joining a dynamic and growing College with an ambitious vision for our role in shaping the future of higher education and collaborative research.

The maturity of our community means that we have earned a reputation as the friendly college. Relaxed, non-hierarchical and diverse, we pride ourselves on being a place in Cambridge where people of all backgrounds are welcomed, will feel at home and can flourish. Therefore, we welcome all candidates regardless of their demographic characteristics such as gender, race, disability, neurodiversity, religion, age, sex & sexual identity to apply for our opportunities.

How to apply

Please send your cover letter and CV to the HR Team at [e-mail]

Closing date for completed applications: 05/10/2025

Interviews will be held throughout the period that the advert is live and thereafter.

If you have informal enquiries about the post, please email the HR Team.

In applying for this role, you will provide personal data which the College will process in accordance with its data protection obligations and its Data Protection Policy: http://www.stedmunds.cam.ac.uk/data-protection

Any offer of employment is subject to evidence of your right to work in the UK and the receipt of satisfactory references