Meetings & Events Sales Specialist (Maternity Cover)

Valor Hospitality Partners, LLC; Stratford-upon-Avon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A hospitality group in the UK is seeking a Meetings and Events Sales Agent to manage event bookings, maximize revenue, and deliver exceptional guest services. This role involves direct engagement with clients, processing bookings, and conducting hotel tours. The ideal candidate should demonstrate excellent customer service, sales ability, and be comfortable using technology such as Opera and Salesforce. The position offers competitive pay, discounts, and career development opportunities.

Benefits

Discounted stays for friends and family

50% discount on dining

Healthcare Cash Plan options

Access to wellness activities

Fully funded apprenticeship programmes

Qualifications

• Passion for delivering exceptional service to guests.
• Methodical, proactive, and focused on results.
• Enthusiastic and professional with a customer-first mindset.

Responsibilities

• Provide top quality customer service for event bookings.
• Handle enquiries and bookings via telephone and online.
• Develop lasting relationships with clients for repeat business.
• Maximise revenue through upselling food, beverage packages, and more.
• Conduct hotel tours for prospective guests.

Skills

Customer service

Sales skills

Communication

Teamwork

Administration

Technology savvy

Tools

Opera

Salesforce

Job description

A hospitality group in the UK is seeking a Meetings and Events Sales Agent to manage event bookings, maximize revenue, and deliver exceptional guest services. This role involves direct engagement with clients, processing bookings, and conducting hotel tours. The ideal candidate should demonstrate excellent customer service, sales ability, and be comfortable using technology such as Opera and Salesforce. The position offers competitive pay, discounts, and career development opportunities.