Medical Secretary — Patient Services & Scheduling

Priory Group; Greater Manchester; On-site; GBP 26,000; Full time

Job summary

A mental health service provider in Greater Manchester seeks a dedicated Medical Secretary to join its team. This full-time position entails providing essential administrative support that enhances patient experiences in a clinical environment. Candidates must demonstrate excellent computer and organizational skills while able to maintain confidentiality. Responsibilities include ensuring smooth operations, managing schedules, and supporting a compassionate clinical team. This role is ideal for those passionate about quality service and team collaboration.

Benefits

Free on-site parking

Birthday Holiday

Enhanced maternity pay

Contributory pension scheme

Flexible benefits including gym membership

Access to development opportunities

Sponsorship of professional qualifications

Leadership & management development

Long service award

Refer a friend bonuses

Qualifications

• Proven experience in administrative or customer service roles.
• Ability to maintain confidentiality and integrity.
• Demonstrated resilience in challenging situations.

Responsibilities

• Provide cross cover within specified Medical Secretaries teams.
• Deliver exceptional customer service to ensure a positive patient experience.
• Accurately record Independent Consultant time for invoicing.
• Organise diaries and appointments for patients and Consultants.

Skills

Excellent computer skills

Microsoft Office proficiency

Audio typing

Understanding of medical terminology

Strong organizational skills

Customer service skills

Job description

A mental health service provider in Greater Manchester seeks a dedicated Medical Secretary to join its team. This full-time position entails providing essential administrative support that enhances patient experiences in a clinical environment. Candidates must demonstrate excellent computer and organizational skills while able to maintain confidentiality. Responsibilities include ensuring smooth operations, managing schedules, and supporting a compassionate clinical team. This role is ideal for those passionate about quality service and team collaboration.