Medical secretary

Transformationunitgm; Ipswich; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare organization seeks a Medical Secretary to provide vital secretarial support to Community Paediatricians within the Integrated Community Paediatric Services in Ipswich. The successful candidate will manage communication, coordinate appointments, and supervise support staff. Essential qualifications include RSA III Typing Word, proven computer literacy, and good interpersonal skills. This role promises an opportunity to work in a dynamic healthcare environment, prioritizing patient care and effective team collaboration.

Benefits

Free staff parking

Supportive work environment

Opportunities for professional development

Qualifications

• Experience as a Personal Assistant or Secretary is essential.
• Previous experience in the NHS or related environments preferred.
• Proven computer literacy and experience supervising staff.

Responsibilities

• Act as main point of contact for communication.
• Coordinate and plan appointments.
• Administer Adoption and Fostering medicals.
• Supervise and oversee support staff.

Skills

Communication skills

Organizational skills

Ability to work independently

Customer service experience

Education

RSA III Typing Word or equivalent

Good standard of general education

Tools

SystmOne

Microsoft Office

Job description

The Medical Secretary (Adoption Services) position at West Suffolk NHS Foundation Trust involves providing efficient secretarial support to Community Paediatricians within the Integrated Community Paediatric Services (ICPS) in Ipswich. Key responsibilities include acting as the main point of contact for communication, coordinating and planning appointments and clinics, overseeing clinic activity, administering Adoption and Fostering medicals, and supervising support staff. Essential qualifications include RSA III Typing Word or equivalent, proven computer literacy, and a good standard of general education. The role demands touch typing, proficiency in Microsoft Office, accurate keyboard skills, and the ability to work independently or as part of a team. Personal qualities sought include clear communication skills, calmness under pressure, a friendly and helpful manner, and an understanding of confidentiality issues. The Trust values emphasise patient care, integrated team working, respect and courtesy, supporting and valuing staff, and maintaining open communication.

Main duties of the job

• Act as the main point of contact for communication.
• Coordinate and plan appointments and clinics.
• Oversee clinic activity and ensure accurate statistical information.
• Administer Adoption and Fostering medicals.
• Supervise and oversee support staff.
• Manage and prioritise own workload.
• Handle incoming correspondence and telephone enquiries.
• Maintain efficient filing for Medical Record Files.

Working for our organisation

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community.

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyone's voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Detailed job description and main responsibilities

See attached documents.

STAFF CAR PARKING

Free car parking at the Integrated Community Paediatric Services, St Helens House, Ipswich.

For individuals working within the core hours, the Trust offers parking off site at the Bury St Edmunds Rugby Club, which is serviced by a regular shuttle bus to and from the Hospital. Details of the bus timetable can be found in the online starter pack on the West Suffolk Hospital website.

This parking restriction does not apply if an individual is required to work on a weekend or if they are required to complete “on call” duties within their role.

The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

Education & Qualification

• RSA III Typing Word or Equivalent
• Good Standard of General Education

Experience & Knowledge

• Previous experience as PA or Secretary.
• Experience of supervision/appraisal of staff.
• Previous NHS or related environment.
• Some customer experience.

Skills & Abilities

• Able to demonstrate skills that ensure tasks are completed accurately and within a given timeframe.
• Ability to work on own initiative or part of a team.
• Good organisational skills.
• Ability to travel to other locations to carry out the role or attend training.
• Knowledge of SystmOne.

Personal Qualities

• Clear and precise communication skills.
• Good interpersonal skills.
• Flexible approach to working hours/duties.
• Able to demonstrate an understanding of issues relating to confidentiality.

Please note that this advert may close early if we receive a high number of applications.

Please leave a message and I will contact you at the earliest opportunity.