Medical Employee Relations Advisor

Candino CA; Colchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare organization is seeking a Medical Employee Relations Advisor to join their supportive Medical Workforce team. This full-time role involves providing initial advice and support to clinical areas, advising staff and managers on policies, and offering comprehensive administrative support. Candidates should have general admin experience, familiarity with a high-volume environment, and relevant qualifications. Opportunities for training and development are available, along with a generous benefits package including NHS discounts and flexible working options.

Benefits

Generous pension scheme

27 days annual leave

Access to NHS discounts

Qualifications

• Must provide initial advice and support to clinical areas.
• Experience in advising staff on terms, conditions, and policies.
• Ability to multitask and manage workload in a busy setting.

Responsibilities

• Provide advice and guidance to employees and managers.
• Support with administrative tasks and information gathering.
• Facilitate the smooth running of the service.

Skills

General administration experience

Experience in a high-volume environment

Education

Relevant NVQ2 or equivalent

Job description

Role Overview

We have an exciting opportunity to join our busy yet supportive Medical Workforce team as a Medical Employee Relations Advisor.

This is a varied and enjoyable role, where you will be providing initial advice and support to clinical areas within the Trust.

The role will involve advising staff and managers on terms, conditions and policies as well as providing administration support to the Medical Workforce Employee Relations Team on a range of casework including conduct, capability and ill health.

You will have general admin experience, including experience of working in a high-volume environment and relevant NVQ2 or equivalent.

This is a full-time role and there is flexibility for you to be based at either Ipswich or Colchester Hospitals; you will be required to work across both sites as and when required.

You will provide a proactive and responsive first point of contact for staff and managers requiring advice.

Key Responsibilities

• Work from the Trust's policies and procedures, provide basic advice and guidance to employees and managers to resolve day to day queries.
• Support the team with comprehensive administrative tasks including the gathering of information and undertaking enquiries as and when necessary.
• Facilitate the smooth running of the service under the direction and supervision of senior colleagues.
• Act as an ambassador for the Department and for the Trust, as the first point of contact to the Department.
• Contribute effectively to ensure KPIs are achieved.

About Our Trust

We are ESNEFT and we provide hospital and community health services to almost one million people across East Suffolk and North Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offers a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

Who We’re Looking For

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Learn More

Find out about living and working here: https://www.youtube.com/watch?v=GkPu7HphU8A

For full details of the responsibilities and duties of this role please see the attached job description.