Matchday Retail Manager

Sodexo France; Blackburn; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading catering company is seeking Matchday Retail Managers for Blackburn Rovers Football Club. This role requires outstanding customer service skills, the ability to lead staff effectively, and a commitment to provide exceptional catering services during matchdays. Successful candidates will earn £14 per hour and will be fully engaged in team training and development. If you are passionate about enhancing guest experiences and managing service flow, this position could offer you a fantastic career opportunity.

Qualifications

• Proven ability to lead a large team and drive performance.
• Capable of briefing and training team members effectively.
• Experience in customer service and complaint resolution.

Responsibilities

• Attend pre-match manager briefings and training.
• Monitor staff performance and productivity.
• Ensure kiosk staff are attentive and efficient.
• Handle complaints effectively.
• Maintain staff appearance according to company policy.

Skills

Excellent communication skills

Team leadership

Sales-driven

Job description

Job introduction

We’re experience makers.

And food fanatics.

And we’re hiring Matchday Retail Managers

Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more

Be part of something greater.

We currently have an opportunity for Matchday Retail Managers to join our amazing team at Blackburn Rovers Football Club

With the opportunity to work at Matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility.

We are looking for outstanding customer focused individuals to join a world leading food and facilities management удерж company, which can offer unrivaled opportunities for career progression

What you’ll do

• To attend pre‑match manager briefings, partaking in training required by legislation and the company.
• To monitor staff working practices and assist with the training and development of staff to ensure they are working efficiently and productively with reference to responsibilities and job description of staff.
• Ensuring that all kiosk staff are attentive to guests’ needs, working in a timely manner to minimise any wait times.
• Dealing with any complaints effectively and efficiently.
• Making sure staff are signed in, fully briefed.
• Always ensure you and your team remain smart and presentable in line with the company’s dress and appearance policy.

What you’ll bring

• Intel translated: Excellent communication skills
• Able to brief a team of people
• Able to lead a large team of staff
• Able Hubbell to drive sales and performance of individuals and meet customer expectation

Why Sodexo?

• £14 per hour
• Expected to work all home fixtures
• Leading a team
• Must وبين be able to handle alcohol