Marella Cruises | Entertainment Technician

RWS Entertainment Group; Milton Keynes; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading entertainment company is seeking an experienced Entertainment Technician in Milton Keynes to deliver high-quality technical support for live entertainment events. You will set up sound and lighting systems, maintain stage equipment, and ensure the seamless execution of performances. The ideal candidate will have at least 2 years of relevant experience, knowledge of audio-visual equipment, and a commitment to upholding safety standards. This role offers the opportunity to work in a dynamic entertainment environment on cruise ships.

Qualifications

• Minimum 2 years experience in sound, lighting, or stage management.
• Operational knowledge of audio-visual equipment is mandatory.
• Experience in cruise industry or live performance is desirable.

Responsibilities

• Deliver technical requirements for live events.
• Setup sound and lighting systems as directed.
• Maintain stage scenery and equipment.

Skills

Sound systems setup

Lighting systems setup

Stage management

Audio-visual equipment knowledge

Health & safety procedures

Education

Relevant industry qualifications

Job description

About RWS Global

RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia, consumer products and more. The company is headquartered in New York, London, Cincinnati, Shanghai, Orlando, Sydney and Riyadh with dedicated studios in NYC and the UK to serve its vast talent pipeline and client base. With a focus on entertainment and sports experiences, RWS Global serves major brands and corporations, theaters, cruise lines, sports properties, live venues, parks, resorts and more. Offering end‑to‑end services from ideation to operations, RWS Global’s team of world‑class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals and performers worldwide.

About The Role

Reporting to the Entertainment Technical Manager, the Entertainment Technician will support the Entertainment Technical team in delivering the technical needs of the entertainment programme on board to the highest industry standards. The team consists of 3 Senior Technicians, a Broadcast Manager and 5 Entertainment Technicians, along with entertainment hosts, production cast members, a children’s host team, a musical director and resident musicians. The department is directed and coordinated by the Cruise Director.

Responsibilities

• Deliver the technical requirements of the entertainment product to an exceptionally high standard.
• Set up sound and lighting systems as directed while coordinating with other team members to ensure a complete and seamless production of events on board.
• Set up and maintain stage scenery, equipment and props required for all performances as directed.
• Create and enhance the guest experience on board, ensuring all events are delivered at the highest technical standard possible.
• Ensure events in the ship’s venues start on time and all technical requirements from musicians, performers and entertainment hosts are met.
• Follow the Entertainment Technical Manager’s instructions and work schedules and ensure all work is carried out safely, efficiently and in accordance with all current safety and company regulations.
• Complete accurate maintenance and equipment records and comply with the cleaning and maintenance schedule for the department.
• Assist with the technical maintenance, repair and upkeep of all equipment on board as directed by the Entertainment Technical Manager.
• Ensure both technical standards and your professional behavior are at the highest level while onboard, representing RWS Global and Marella Cruises.
• Maintain your appearance and grooming guidelines at all times.
• Uphold the standards set out in your training.
• Hold onboard responsibility for emergency procedures, guest mustering and drills (full training received on board).

Experience & Skillset

The Entertainment Technician should have at least 2 years of relevant industry qualifications in sound, lighting, stage management or equivalent/relevant work experience. Operational and set‑up knowledge of audio‑visual equipment is mandatory. Experience working in the cruise industry and/or live performance venues across a variety of entertainment programmes (concert, theatre, comedy) is desirable. Previous sea‑going experience in a similar role is desirable. The technician must have good knowledge of health & safety procedures within the production environment.

Other Requirements

• Valid STCW training certificates prior to joining the ship.
• Valid Seamans Book / ID card or completion of application for this.
• Full, valid passport with at least 9 months validity at time of joining.
• Valid ENG1 or equivalent medical certificate.

Diversity and Inclusion Statement

At RWS Global, our team of bold makers and mold breakers is made of a diverse group of people who we believe make our work stronger. Our stage actively chooses to uplift applicants with diverse racial, ethnic, and religious backgrounds, sexual orientations, gender identities and expressions, sexes, national origins, political affiliations, socio‑economic status, veteran and disability status, and other intersectional dimensions of diversity. We believe the diversity of our people is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self‑expression, unique capabilities, and talent that our employees invest in their work represents a significant part of not only our culture, but our company’s achievement as well. We are committed to ongoing learning and developing and implementing programs and initiatives to promote diversity and inclusion in all areas of employment as well as through our creative process and projects.