Maintenance Technician

Frasers Group; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading retail organization in the United Kingdom is seeking an Engineer to provide site-based engineering support. The role involves maintaining automated equipment, responding to faults, and mentoring team members. Candidates should possess an engineering apprenticeship and experience with automated systems. An excellent benefits package includes wellness programs and recognition initiatives.

Benefits

Gym classes for employees

Mental wellness support

Recognition scheme

Qualifications

• Experience working with automated material handling systems.
• Ability to work at height.
• Proven competence in health and safety.

Responsibilities

• Carry out preventative and corrective maintenance of automated equipment.
• Respond to faults ensuring minimal downtime.
• Mentor and train junior team members.

Skills

Communication skills

Problem-solving

Analytical skills

PC literacy

Education

Recognised Engineering Apprenticeship or equivalent

Job description

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Why Join Us

Our vision: we are building the world’s most admired and compelling brand ecosystem. Our purpose: we are elevating the lives of the many with access to the world’s best brands and experiences.

At Frasers Group, We Fear Less And Do More. Our People are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles.

• Think without limits—think fast, think fearlessly, and take the team with you
• Own it and back yourself—own the basics, own your role and own the results
• Be relevant—relevant to our people, our partners and the planet

Job Description

As Engineer, you’ll provide site-based engineering support to minimise downtime and ensure uptime, and availability of the installed automated equipment on site. Through a professional engineering approach and a commitment to service quality, you’ll support the shift team by utilising a broad range of skills, taking a proactive approach to improving performance and reliability.

The Engineer role directly reports to the Engineering Shift Manager, while also mentored by the Senior Engineer. You will be working on a 4 on 4 off shift pattern (rotation of days and nights).

Primary Responsibilities

• Carry out preventative and corrective maintenance and repair of all onsite automated equipment.
• Carry out planned repairs and reactive repairs of automated material handling equipment including tote conveyors, spiral conveyors, sorters, shuttles and robotics.
• Fault-finding and diagnosis of mechanical and/or electrical faults.
• Respond to automation faults and breakdowns in a timely manner ensuring minimal downtime.
• Prioritise system faults and optimise uptime and availability of onsite automated equipment.
• Complete all reports in line with requirements using CMMS and Microsoft software packages.
• Comply with health and safety legislation as a priority focus.
• Participate in the delivery, installation, commissioning and testing of upgrades and enhancements.
• Ensure optimum levels of onsite spare parts are maintained.
• Support site meetings as required.
• Mentor, train and advise junior members of the team.

Qualifications

• Recognised Engineering Apprenticeship, ONC or equivalent qualification in engineering discipline [multiskilled preferable]
• Experience of working with automated material handling systems
• Ability to work at height.
• Capable of understanding Mechanical, Electrical and/or Electronic technical manuals and drawings.
• Proven competence in health and safety.
• Excellent communication and interpersonal skills.
• Strong analytical and problem‑solving skills.
• Basic understanding of control systems and techniques.
• Ability to work in a time critical environment.
• Effective time and workload management skills.
• PC literacy and working knowledge of Microsoft Office.

Additional Information

Along with your benefits package we also offer a wide range of perks for our colleagues:

• Frasers Champion—our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer‑nominated scheme where 8 winners receive double their pay for a month where they have thought without limits, owned it or been relevant.
• CEO Sessions—once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” run by our CEO and leadership team. Employees connect, network and submit questions around specific topics such as our Sports or Luxury business.
• Retail Reconnect—each financial year Head Office employees gain insights by spending two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our frontline teams and bring ideas back to the office to improve how we work.
• Frasers Fit—our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet. We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues physical, financial & mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice—all completely free.
• Retail Trust—mental wellness is equally important. All employees get free access and support from the Retail Trust charity, including a 24‑hour wellbeing helpline, wellness hub, counselling and financial/legal support.

What’s Next?

Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first‑stage interview with the Recruiter—this will be behaviourally focused and centred around how you align with our culture and values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.