Maintenance/Service Engineer North

Duplex Cleaning Ltd; Hebburn; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading cleaning solutions provider in the UK is seeking a remote Maintenance/Service Engineer to troubleshoot, maintain, and repair their range of cleaning machines. Applicants must have a driving license and ideally possess experience in the cleaning industry. Effective communication skills and a strong work ethic are essential. Competitive benefits include a company pension, life insurance, sick pay, and a bonus scheme. This role requires flexibility and high levels of travel.

Benefits

Company pension

Life insurance

Sick pay

Bonus Scheme

Qualifications

• Experience in troubleshooting and providing technical support.
• Previous experience in maintenance and repair of machinery.
• Field service experience is a plus.

Responsibilities

• Troubleshoot and provide technical support for cleaning machines.
• Perform maintenance and repair of machines.
• Conduct field service operations.

Skills

Troubleshooting and Technical Support skills

Experience in Maintenance & Repair of machinery

Field Service skills and experience

Ability to work independently and remotely

Knowledge of cleaning machines

Education

Relevant technical qualifications or certifications

Job description

Duplex is a leading industry expert in the supply and manufacture of commercial and industrial cleaning machines. Recognized and trusted throughout the UK and globally, Duplex ensures advanced cleaning solutions for all types of floors and multi-surface steam cleaners for deep cleaning in every environment, chemical-free. Our dedicated team focuses on providing reliable, innovative products and excellent customer service.

Role Description

This is a full-time remote role for a Maintenance/Service Engineer North.

The Maintenance/Service Engineer will be responsible for day-to-day tasks such as troubleshooting, providing technical support, maintenance and repair of machines, and performing field service operations. Effective communication with clients and team members is also a key part of this role.

We require a Field Service Engineer based in or around the North East, North West of England, this is a full time permanent position. The role will involve servicing and repairing our premium quality range of floor cleaning and steam machines therefore we would prefer knowledge of cleaning machines, the industry and a technical/mechanical aptitude, although training could be given. The role may also involve training and installation of our range of high performance cleaning machines to end user clients.

As this is a customer facing role an out-going and friendly personality will be an asset. A company van, phone and tablet will be supplied. The successful applicant must be able to work on their own initiative and complete tasks to a high standard.

Attributes

• Troubleshooting and Technical Support skills
• Experience in Maintenance & Repair of machinery
• Field Service skills and experience
• Ability to work independently and remotely
• Previous experience in the cleaning industry or similar is a plus
• Relevant technical qualifications or certifications

Must Have

• Driving Licence
• Strong Work Ethic
• Company pension
• Life insurance
• Sick pay
• Bonus Scheme

Please Note: This is a remote working position and will require high levels of travelling