Luxury Skincare Consultant — Sales & Client Experience

Elemis; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading skincare brand in London seeks a Skincare Specialist to enhance sales of treatments and products. The ideal candidate will have a minimum NVQ level 3 in Beauty Therapy and a passion for skincare. Responsibilities include driving sales, providing exceptional customer service, and maintaining presentation standards. The position offers a comprehensive benefits package including staff discounts, pension scheme, and health plan.

Benefits

Generous Staff Discount

Excellent well-being policies

Generous Holiday Allowance

Company Pension Scheme

Bonus/Commission Scheme

Healthcare Cash Plan

Employee Assistance Programme

Qualifications

• Minimum NVQ level 3 in Beauty Therapy or equivalent required.
• CIDESCO certificate is highly desirable.
• Experience in a similar retail/store role is essential.

Responsibilities

• Drive sales and exceed targets in Elemis treatments and products.
• Maintain the Elemis counter to high cleanliness and presentation standards.
• Provide exceptional customer service and handle complaints promptly.

Skills

Sales

Customer service

Attention to detail

Leadership

Education

Beauty Therapy qualification to NVQ level 3

CIDESCO certificate

Good level of UK/European education

Job description

A leading skincare brand in London seeks a Skincare Specialist to enhance sales of treatments and products. The ideal candidate will have a minimum NVQ level 3 in Beauty Therapy and a passion for skincare. Responsibilities include driving sales, providing exceptional customer service, and maintaining presentation standards. The position offers a comprehensive benefits package including staff discounts, pension scheme, and health plan.