Luxury Concierge – Resident Services & Events

Vita Group; Manchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A luxury property management company in Manchester is seeking an enthusiastic Concierge to deliver outstanding service to residents. Responsibilities include check-in/check-out management, organizing events, and providing high-quality bar service. Ideal candidates will possess strong customer service skills and previous concierge or bar experience. Competitive hourly rate of £13 with flexible working hours on a permanent contract.

Benefits

28 days paid holiday

Birthday off policy

Access to Perkbox

Royal London Pension contribution

Employee recognition programs

Career development opportunities

24/7 Employee Assistance line

Qualifications

• Experience in delivering premium service to residents and guests.
• Previous Concierge experience is an advantage.
• Ability to maintain cleanliness and safety in communal areas.
• Bar experience desired.
• Technologically adept with various systems.

Responsibilities

• Provide exceptional and personalized service to residents.
• Manage check-ins and check-outs, ensuring smooth operations.
• Assist with event management and bar services.
• Maintain cleanliness and upkeep of facilities.
• Act as a point of contact for incidents and emergencies.

Skills

Customer service experience

Excellent communication skills

Proactive and hands-on approach

Bar service experience

Technological proficiency

Job description

A luxury property management company in Manchester is seeking an enthusiastic Concierge to deliver outstanding service to residents. Responsibilities include check-in/check-out management, organizing events, and providing high-quality bar service. Ideal candidates will possess strong customer service skills and previous concierge or bar experience. Competitive hourly rate of £13 with flexible working hours on a permanent contract.