Lux Night Concierge — Premium Resident Services (27h/w)

Vita Group; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading property management company in Manchester seeks a Night Concierge to enhance resident experience. The role involves maintaining the premium site, ensuring cleanliness, and delivering personalized service to residents. Successful candidates will be experienced in customer service, capable of working independently overnight, and proficient with technology. This position offers a competitive hourly rate and various employee benefits, including paid holidays and a pension scheme.

Benefits

28 days paid holiday

Birthday day off

Access to Perkbox

Royal London Pension

Career development programs

Qualifications

• Experience delivering premium customer service.
• Ability to work independently during night shifts.
• Familiarity with health & safety regulations.

Responsibilities

• Provide exceptional and personalized service to residents.
• Maintain the cleanliness and safety of communal areas.
• Manage parcels and assist residents with inquiries.

Skills

Customer service

Communication skills

Organizational skills

Problem-solving

Technological proficiency

Job description

A leading property management company in Manchester seeks a Night Concierge to enhance resident experience. The role involves maintaining the premium site, ensuring cleanliness, and delivering personalized service to residents. Successful candidates will be experienced in customer service, capable of working independently overnight, and proficient with technology. This position offers a competitive hourly rate and various employee benefits, including paid holidays and a pension scheme.