Loading Bay Operative

ICTS UK Ltd; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading integrated security firm in Greater London seeks an experienced loading bay operative. Your role will require ensuring safety in the loading bay, managing deliveries, and maintaining professional relationships with occupiers. You must possess strong customer service and communication skills, with a checkable history of five years required. Benefits include a pension scheme and health insurance. This position demands reliability and flexibility as part of a supporting team.

Benefits

Personal Pension Scheme

Health Insurance Scheme

Discount shopping platform

Employee Assistance Programme

Cycle to Work Scheme

Qualifications

• Five years’ checkable history and references.
• Ability to pass a criminal records check (CRC) to required standards.
• Remain calm and professional under pressure.

Responsibilities

• Ensure the security and safety of the loading bay area.
• Log each delivery arriving and manage them efficiently.
• Deliver all items received to the relevant occupier floors.

Skills

Strong customer service skills

Excellent communication

Organisation skills

Interpersonal skills

Good IT skills

Administration skills

Job description

In this prestigious, Corporate role, you will be ensuring the security and safety of a loading bay area and managing deliveries in a high-profile institution.

An experienced loading bay operative, with exceptional customer-focus, you will carry out a range of duties including:

• To check each delivery arriving and then log them onto the delivery system.
• Using Software and Tablets to log all deliveries onto the system.
• Training on X-Ray machine and scanning deliveries made to the building.
• To deliver all items received to the relevant occupier floors ensuring all delivery time schedules are met and deliveries are made using best Manual Handling Practices.
• Following all H & S procedures and reporting on any issues found while making deliveries.
• Maintaining good relationships with all occupiers.

Key tasks

• To log all items onto delivery system
• To deliver all items received to the relevant occupiers floors.
• To ensure all deliveries are made within the agreed SLA.

Responsible for equipment

• Look after your delivery tablet and radio equipment ensuring you report any damages to your Line Manager.
• Check trolleys for any damage and report to Line Manager.

The shifts are normally 8 hours duration Monday to Friday. However, as part of a small team you will need to be reliable and flexible to support your colleagues.

Required skills and qualifications

• Strong customer service skills and experience
• Excellent communication, organisation and interpersonal skills
• The ability to remain calm and professional under pressure
• Good IT and administration skills
• Five years’ checkable history and references
• To pass a criminal records check (CRC) to the required standards

Benefits

• Personal Pension Scheme
• Health Insurance Scheme
• Discount shopping platform
• Employee Assistance Programme Cycle to Work Scheme

Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.