Lifeguard

Merlin Entertainments; Stoke-on-Trent; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading entertainment company in Stoke-on-Trent is looking for a Lifeguard to ensure guest safety at the Waterpark. This role involves supervising activities, maintaining cleanliness, and providing excellent customer service. You will play a key role in creating a safe and enjoyable environment while responding promptly to emergencies. Benefits include a competitive salary, pension, life assurance, and discounts at various attractions worldwide.

Benefits

Pension

Life Assurance

Discretionary company bonus

25 days’ holiday

Merlin Magic Pass

25% discount in retail shops

40% discount on LEGO

Qualifications

• Ability to supervise guests in the Waterpark to ensure safety.
• Capacity to respond swiftly to emergencies and follow safety protocols.
• Maintaining high levels of customer service.
• Working effectively as part of a team.

Responsibilities

• Ensure the safety of guests in the Waterpark.
• Respond swiftly to emergencies as per safety protocols.
• Maintain high standards of cleanliness in the pool area.

Skills

Supervision of guests

Emergency response

Customer service

Team collaboration

Job description

As a Lifeguard, you'll be an important part of life here at Alton Towers Resort as you ensure that everyone can use the Waterpark in safety and that they have access to everything they need to enjoy their visit. This will involve you providing excellent customer care to people of all ages, supervising activities, maintaining high standards of cleanliness in the pool area, and ensuring the safe handling and set up of pool equipment. And of course, when needed - you'll help to save lives.

We share your passion for fun and we will offer a safe, fun and professional working environment with excellent development opportunities.

We are able to accept candidates who do not yet hold the qualification.

Qualifications & Experience

• Supervise guests in our Waterpark, always ensuring their safety
• Respond swiftly to any emergencies and follow safety protocols
• Maintain high levels of customer service
• Work effectively as part of a team to create a safe and enjoyable environment

Benefits

We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects. Benefits include Pension, Life Assurance, discretionary company bonus, 25 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.

Pay Range

Compensation between GBP £11.00/Hr.-GBP £12.70/Hr.