Leisure Attendant - The Manchester Deansgate Hotel

InterContinental Hotels Group PLC; Manchester; On-site; GBP 22,000 - 26,000; Full time

Job summary

A prestigious hotel group in Manchester is seeking a Leisure Attendant to enhance guest experiences in their Health Club. You will be responsible for ensuring cleanliness and safety while aiding guests with queries. Ideal candidates will possess a National Pool Lifeguard qualification, be available for flexible hours across 5 shifts, and have experience in a leisure environment. This role offers competitive benefits including training and career progression within a vibrant hotel setting.

Benefits

Financial security with competitive salary and paid overtime

Extensive training and career progression opportunities

Worldwide discounted room rates

Generous maternity/paternity pay and wellbeing support

Qualifications

• Availability to work 39 hours per week across 5 shifts, including weekends.
• Experience working within a Health Club or similar environment.
• Driven to produce results in a team-focused environment.

Responsibilities

• Support overall guest experience in the Health Club.
• Assist in the smooth running of leisure facilities.
• Ensure fitness areas are clean and safe.

Skills

Knowledge of Health and Safety practices

Experience in a Health Club or Leisure environment

Strong communication skills

Ability to maintain a hygienic environment

Can-do attitude

Education

National Pool Lifeguard or Pool Responder qualification

Job description

Leisure Attendant – The Manchester Deansgate Hotel

Hotel: The Manchester Deansgate Hotel (MANDG), 303 Deansgate, M3 4LQ

The Manchester Deansgate Hotel is on the lookout for a dynamic Leisure Attendant. Join the excitement and become part of the IHG Hotels and Resorts family!

Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester. Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views. Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre. Perfect for both business and leisure travellers, with 14 meeting rooms and over 1,800 square feet of event space. Experience our commitment to redefining luxury travel, blending sophistication with the rich culture of Manchester. The Manchester Deansgate Hotel will fully transition to the InterContinental brand by 2027, enhancing your stay with our signature luxury and service.

As a Leisure Attendant, your main duties and responsibilities will be supporting the overall guest experience in our Health Club through answering guest queries; being knowledgeable about Health and Safety regulations; assisting in the smooth running of our leisure facilities; ensuring our fitness areas are clean and safe; and going above and beyond to make sure guests leave with a smile!

So, we are looking for someone who has…

Availability to work 39 hours per week across 5 shifts, including weekends

Experience working within a Health Club, Leisure, or similar environment

Ensure all areas are clean, safe, and well-maintained.

A National Pool Lifeguard or Pool Responder qualification is essential for this role (training opportunities are available for suitable candidates)

Knowledge of Health and Safety practices, confident in maintaining a hygienic environment

Drive to produce results - we work together within the Manchester Deansgate family to continue to provide our guests with extremely personal experiences and human connection

A warm and authentic personality, with a can-do attitude and commitment to service

Overall, you will be willing to work within our team to embrace our service and delight our guests!

At IHG Hotels and Resorts, we believe that no two individuals are alike, and we celebrate that by offering our colleagues a wide range of additional benefits to support their unique needs and aspirations. You can expect to receive….

• Financial security – Competitive salary, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay!
• Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Wellbeing– generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders

If you are looking to join an iconic and sophisticated Hotel…click apply today to see where this adventure could take you!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.