Leisure Assistant (Lifeguard)

Tela; Cambridgeshire and Peterborough; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leisure services provider in Cambridgeshire is seeking Casual Leisure Assistants (Lifeguards) to join their team. This role offers flexible working hours and requires a reliable individual with a customer-focused approach. Responsibilities include lifeguarding activities, supporting day-to-day operations, and ensuring safety and cleanliness at the facility. Full training, ongoing support, and opportunities for career development will be provided within a professional environment.

Benefits

Flexible casual working hours

12.07% holiday pay

Free on-site parking

Professional team environment

Qualifications

• Enthusiastic and reliable individual committed to customer service.
• Willingness to undertake further training including First Aid.
• Strong communication and teamwork skills.

Responsibilities

• Providing excellent customer service and responding positively.
• Lifeguarding swimming pool activities ensuring safety.
• Preventing accidents and responding to emergency situations.

Skills

Customer service

Communication skills

Ability to work independently

Ability to follow operational procedures

Flexibility in working hours

Education

RLSS National Pool Lifeguard Qualification (NPLQ)

Job description

ELA Active

Scale 2 Point 4 (plus 12.07% holiday pay per hour)

Contract

Casual

Start Date

TBC

Apply By

December 1, 2026

Email

Are you looking for flexible work in a busy and rewarding leisure environment?

ELA Active Ltd is seeking enthusiastic and reliable Casual Leisure Assistants (Lifeguards) to join our team across our sports centres in Cambridgeshire. This role offers flexible working hours and is ideal for individuals who enjoy working with the public while helping to deliver safe, high-quality leisure services.

Working under the guidance of the Duty Manager and Shift Leader, you will support the smooth day‑to‑day operation of the centre, ensuring customers enjoy a safe, clean, and welcoming environment. The role includes lifeguarding duties, along with general leisure assistant responsibilities.

Why ELA Active?

At ELA Active, we are passionate about providing high-quality leisure services while investing in our people. You will receive full training, ongoing support, and opportunities to develop your skills within a professional leisure environment.

For those looking to progress, there may be opportunities to develop further, including supporting across multiple sites.

Key responsibilities:

• Providing excellent customer service, responding positively and professionally to customer enquiries
• Supporting the Duty Manager and Shift Leader with the day‑to‑day operation of the centre
>Lifeguarding swimming pool activities, ensuring the safety and wellbeing of all pool users in line with RLSS guidance and ELA Active procedures
• Preventing accidents and responding effectively to emergency situations in accordance with the centre’s Normal Operating Procedures (NOPs) and Emergency Action Plans (EAPs)
• Ensuring facilities are clean, safe, and ready for use, including poolside areas
• Carrying out equipment set‑ups and takedowns for activities and events
• Conducting routine facility checks and reporting faults or hazards promptly
• Undertaking cleaning duties in line with agreed schedules
• Supporting centre operations during busy periods, events, and community activities
• Following health and safety, safeguarding, and operational procedures at all times
• RLSS National Pool Lifeguard Qualification (NPLQ)
• A proactive, customer‑focused approach
• Strong communication skills and the ability to work effectively with colleagues and customers
• The ability to work independently and follow operational procedures
• Willingness to undertake further training, including First Aid and Pool Plant training as required
• Flexibility to work evenings, weekends, and at short notice, in line with centre opening hours

Training & Development

• Full induction and ongoing training provided
• Monthly paid 2‑hour staff training sessions
• Opportunities to develop skills and work across multiple ELA Active sites
• Ongoing support to maintain NPLQ and other relevant qualifications

What we offer:

• Flexible casual working hours
• Holiday pay paid at 12.07% per hour worked
• Free on‑site parking
• A supportive, inclusive, and professional team environment

If you are enthusiastic, reliable, and committed to delivering safe and positive leisure experiences, we would be delighted to hear from you.

Please complete the application form in full and submit it along with a covering letter to

Please note that due to the high volume of applications we receive for certain roles, we reserve the right to close this vacancy prior to the advertised closing date if a sufficient number of suitable applications are received.

What can ELA offer you?

ELA offer a sector leading staff benefits offer alongside bespoke, high quality CPD programmes, cross‑trust events, and exceptional opportunities for career development within our innovative family of schools.

• ELA know that our strength is our people, so we prioritise staff wellbeing, retention and development. Over 95% of ELA staff say they’re proud to work in their school.
• ELA are firm believers in the power of recognising, celebrating, and rewarding talent: our track record in terms of retention, internal promotion opportunities and wider career development is excellent.
• ELA staff enjoy a sector leading staff benefits package alongside bespoke, high quality CPD programmes, cross‑trust events, and exceptional opportunities for career development within our innovative family of schools.
• You can find out all about our Trust and staff offer here.

ELA staff benefits include:

• Reduced contact time to enable professional development;
• EAP with access to counselling & physiotherapy;
• Paid annual family day;
• Cycle to work & electric car lease schemes;
• Enhanced parental leave;
• Ticket ballots for high profile events;
• Generous annual leave allowance for support staff;
• Discounted gym membership for all staff.

Our Trust is committed to equal opportunities, to safeguarding and the promotion of the welfare of children, young people and vulnerable adults. All staff are expected to share this commitment and undergo the appropriate checks. All positions within the Trust are subject to enhanced DBS checks and satisfactory references along with a Certificate of Good Conduct if applicable. Only applications submitted on using the ELA application form will be accepted. We do not accept applications by CV. You can view our safeguarding policy here.

All shortlisted applicants should expect to be called for interview no more than 5 working days after the closing date. If you have not heard from us by then, your application has not been successful. Visits to ELA Active are welcome.