Legal Support Officer

ForHousing Limited; Salford; Hybrid; GBP 30,000; Full time

Job summary

A social housing organization in Salford is seeking an administrator to manage administrative functions within their Legal team. The role entails overseeing disrepair issues and leading the team of administrative assistants. Ideal candidates will have experience in administrative roles related to housing repair contracts. The position offers a salary of £30,000 per annum and promotes hybrid working environments, ensuring you can work in a way that suits you best.

Benefits

Hybrid working

Employee Assistance Programme

Gym discounts

Cycle to work scheme

Financial advice

Technology purchase schemes

Qualifications

• Experience providing administrative functions.
• Experience working on damp and voids and repairs contracts.

Responsibilities

• Acknowledge letters of claims and oversee completion by assistants.
• Provide monthly progress reports and attend meetings.
• Ensure efficient and customer-focused service.
• Manage and lead administrative assistants in resource planning.
• Review experts’ reports and draft schedules of works.
• Drive continuous improvement and recommend practice optimizations.

Skills

Administrative functions management

Customer-focused service

Resource planning

Job description

Application Closing Date 01/01/2026 23:59

Hours 36 per week. 12 month contract

Salary £30,000 per annum

Location Salford

Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.

As part of our Legal team, you’ll oversee delivery of administrative functions across the operational contract for maintenance services, with a particular focus on disrepair, and you’ll be responsible for all aspects of managing administrative assistants.

Why ForHousing?

• Best companies 2-star employer – our colleagues rated us an “Outstanding Place to Work”.
• Hybrid working – some of your time can be spent working at home, or you’re free to spend more time in the office if you prefer.
• Agile working – we are outcome driven, so we empower you to do your best work, in the way that works best for you.
• STAR – through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products.
• Smartech – purchase technology or white goods and spread the cost.
• Wellbeing centre – gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more.
• Cycle to work scheme – save up to 40% on bikes and equipment.
• Employee Assistance Programme – access to a 24/7 counselling and support helpline.

What you’ll be doing:

• Acknowledging letters of claims, ensuring these are completed by administrative assistants.
• Providing monthly progress reports and attending meetings regarding the administrative functions for legal disrepair by our maintenance contractor.
• Ensuring the service is efficient and customer focused.
• Managing and leading the administrative assistants including planning and allocating resources.
• Reviewing experts’ reports upon drafting a schedule of works.
• Driving continuous improvement and recommending changes to optimise practices.

What we’re looking for:

• Experience providing administrative functions.
• Experience working on damp and voids and repairs contracts.

ForHousing is an equal opportunities employer and welcomes applications from all sections of the community.

Please note we reserve the right to close this advert early, depending on application volumes.